Abbi Manson Email & Phone Number

Irving, Tx

Irving, Tx

•Develop strategy for product spend categories being bid or extended to ensure national contracts provide access to the right suppliers, pricing and value to support Provista markets•Obtain customer input from councils, sales teams and channel partners to gain input into strategy development for product spend categories•Manage and facilitate non-acute councils; Alternate Site, Long Term Care/Home Health and Ambulatory Surgery Centers to validate and drive input into the bid process•Provide ongoing education to Vizient sourcing to ensure there is a clear, concise understanding of the markets we serve, our general guideline and how to leverage our teams to drive growth and opportunity•Create and maintain analytics to benchmark and track performance of Provista's national contracting initiatives•Promoted to Senior Sourcing Executive Jan 1, 2021

Irving, Texas

Program Analytics Team;• Identify pharmacy sales and revenue opportunities/leads through trending and detailed analyses • Utilize MS Access, MS Excel, SQL, Brio and Tableau to build and develop reports and analyze data • Create visual and usable worksheets and dashboards using advanced excel functions/features such as pivots, slicers, sparklines, vlookup, hlookup, if, and, or, not, else, nested functions, 3-D references, absolute & relative references• Query databases to extract data for analysis (Access, SQL and Brio)• Generate monthly pharmaceutical utilization reports, contract gap analyses, sales and revenue reports and program tracking reports. • Participate in the creation of company wide pharmacy initiatives such as IVIG/Plasma programs, Home Health Care and Long Term Care programs. Comparative Analytics Team;• Assisted manager with maintenance of the comparative analysis work queue• Performed cost study analyses to identify sales and revenue opportunities for current and prospective members• Performed quality assurance (QA) review for pharmacy analyses completed by staff analysts• Provided guidance and training to staff analysts to assist in their skill development• Interacted and maintained relationships with sales team to explain cost study results and process• Interacted with internal and external customers to resolve data issues related to cost studies• Participated in the development and standardization of tools, methodologies and procedures for performing cost studies as well as data collection• Communicated persuasively and effectively to a wide range of internal and external customers• Developed and maintained training manual for team• Assisted with creation of new Access data base to warehouse large data sets to gain business intelligence

Irving, Tx

• Facilitated process improvement projects and compliance programs using LEAN and Six Sigma methodologies• Identified and implemented new strategies to enhance department efficiency, productivity and customer service• Audited compliance with state and federal regulations • Collected, analyzed, interpreted and summarized data for statistical and analytical reports• Compiled complaint statistics for internal and external reports and audits• Coordinated assigned Quality Improvement sub committees • Participated in the NCQA and URAC regulatory compliance accreditation process• Assisted in the development of data collection instruments with the IT department; development and utilization of instruments and methods for the evaluation and quality control of research or operational data

Coppell, Tx

• Create SOPs, job aids and process maps• Develop and execute the Quality Plan for the Special Contracts Operations team• Recommend, justify and execute continuous improvement projects through data analysis and best practices• Drive quality and business process improvement initiatives established by the Special Contracts Operations team• Manage and maintain Documentation Management System (DMS)• Apply LEAN Six Sigma concepts such as 5S, cellular flow and DMAIC• Participate in user acceptance testing (UAT) • Form mentoring relationships with less experienced teammates

Coppell, Tx

• Review work flow processes • Develop Job aids and SOPs (Standard Operating Procedures) • Establish metrics and audit performance for compliance• Provide technical training for Revenue operations department• Participate in User acceptance testing (UAT) when required • Initiate, design and implement process changes within the Revenue operations department • Project Management

Coppell, Tx

• Utilize a variety of customer service techniques to keep as many patients on service as possible in order to maximize profit and customer loyalty within our company• Responsible for reporting and analyzing data obtained from the patient retention department• Responsible for meeting weekly & monthly deadlines set by management• Tasked with providing Patient Retention overview to newly hired teammates• Assisted with managing workflow by dividing tasks between team members. • Responsible for interpreting and reporting observed trends to supervisors for operations review

B.S., Biology

Activities and Societies: Dean's List 2004

Associate Of Arts (A.A.)