Sales and Digitalization Advocacy:Focused on assisting restaurants through a transition to a more digitalised workflow. This involves employing exploration questions to understand user pain points comprehensively and crafting persuasive pitches that address objections and overcome barriers to adoption. By effectively communicating the benefits of digitalisation and illustrating how the platform can streamline operations and drive efficiency, efforts are directed towards driving user… Show more Sales and Digitalization Advocacy:Focused on assisting restaurants through a transition to a more digitalised workflow. This involves employing exploration questions to understand user pain points comprehensively and crafting persuasive pitches that address objections and overcome barriers to adoption. By effectively communicating the benefits of digitalisation and illustrating how the platform can streamline operations and drive efficiency, efforts are directed towards driving user adoption and fostering a mindset shift towards embracing innovative solutions.Client Education and Upselling:Key tasks involve ensuring clarity among restaurant users regarding product functionality and benefits. Additionally, identifying opportunities for upselling supplementary features or services aids in bolstering client retention and fostering company growth.Bridge Between Users and Product Team:Act as a liaison between users and the product team, facilitating the collection and transmission of client feedback. This feedback is instrumental in informing product enhancements and ensuring alignment with market demands and user preferences. Show less

Clients included: Auchan (Inextenso, Actuel, Cosmia), La Mie Câline, URGO Surgical, Eugène Perma, Ontex …Maintained Strong Client Relationships:Fostered long term relationships with clients through attentive assistance, regular communication, and a deep understanding of their unique challenges and objectives. Client satisfaction was prioritized at every stage of the project.Provided Strategic Guidance:Offered strategic counsel and insights to clients, ensuring alignment… Show more Clients included: Auchan (Inextenso, Actuel, Cosmia), La Mie Câline, URGO Surgical, Eugène Perma, Ontex …Maintained Strong Client Relationships:Fostered long term relationships with clients through attentive assistance, regular communication, and a deep understanding of their unique challenges and objectives. Client satisfaction was prioritized at every stage of the project.Provided Strategic Guidance:Offered strategic counsel and insights to clients, ensuring alignment with their business goals and industry landscape. Recommendations were tailored to address specific challenges and opportunities, always with the client's best interests in mind.Anticipated Client Needs:Proactively identified emerging client needs and challenges by staying informed about industry trends and market dynamics. Solutions were proposed to address potential obstacles and enhance project outcomes.Led Cross-Functional Teams:Orchestrated collaboration among diverse teams, including creative, production, design, and others, to deliver integrated solutions that met client objectives. Particularly in large-scale production shootings, coordination efforts were streamlined to ensure seamless execution and client satisfaction.Ensured Client Satisfaction:Implemented effective feedback mechanisms to assess client satisfaction and quickly address concerns . Throughout the project lifecycle, client input was actively sought and integrated into deliverables, fostering a culture of responsiveness and client-centricity.Drove Business Growth:Played a role in driving business growth by delivering solutions that met immediate needs and contributed to long-term success. Regular reviews of budgetary and project objectives ensured alignment with client goals, laying the foundation for continued partnership and growth. Show less

Collaborated with Client Director to Develop Internal Guidelines:Assisted in the creation of comprehensive internal documents, translating client briefs into actionable guidelines for various departments.Managed Project Operations and Cross-Departmental Coordination:Led operational aspects of projects, ensuring seamless coordination between creative, production, design, and editorial teams to meet client requirements throughout project lifecycles.Supported in Crafting… Show more Collaborated with Client Director to Develop Internal Guidelines:Assisted in the creation of comprehensive internal documents, translating client briefs into actionable guidelines for various departments.Managed Project Operations and Cross-Departmental Coordination:Led operational aspects of projects, ensuring seamless coordination between creative, production, design, and editorial teams to meet client requirements throughout project lifecycles.Supported in Crafting Client Presentations and Deliverables:Aided in the development of client presentations and deliverables, ensuring alignment with initial briefs and meeting all client expectations.Facilitated Communication Between Stakeholders:Acted as a liaison between clients, management, operational teams, and freelancers, ensuring smooth information flow and alignment with project objectives.Ensured Quality Control of Deliverables Across Multiple Languages and Markets:Managed the quality control process for deliverables, meticulously checking for errors and verifying that files met client specifications. Leveraged proficiency in French, Spanish, and English to ensure accuracy and suitability for diverse clients across various markets and languages. Show less

Social Media & Website ManagementCopywriting: Blog posts & Social Media copyProject Management: Follow-up of an ongoing project to build an online presence for a corporate finance firmPublic Relations: emailing campaigns, press releases to promote newly released projects and sampling campaign for partners.

Assisting the Strategic Planner in all her tasks with most time spent on data analysis, competitive intelligence and the elaboration of presentations for clients.Actively took part in the client pitches, strategic briefing and creative briefing for companies such as Gallina Blanca, Sanofi & Société Générale