Whilst working as a Domestic Assistant within a hospital environment, it has provided me with a variety of skills including, working as part of a team, working on my own, effective communication skills with all walks of life, being able to adapt in many different situations and being self aware, time management, organisation skills and prioritising tasks. It has also allowed me to see just how important the behind the scenes tasks are which often go unnoticed and provided me with the skills to communicate with senior members of staff. My roles and responsibilities include:- effective cleaning and maintenance to a high standard within a variety of ward areas and all of the facilities within it.- using a number of mechanical and electrical cleaning equipment- collecting and disposing of general and clinical waste - providing ward areas with specialist cleans such as barrier cleans and wash downs- replenishing stock and the safe storage of stock - being aware of infection control procedures and adhering to them- assisting introduction and training to new members of staffI have also completed courses during this role, such as: conflict resolution; confidentiality and safeguarding of children and vulnerable adults.

Whilst at university, I have been employed by the University of Derby as an Events Assistant, assisting the event manager on a wide variety of events of all different sizes within the Devonshire Dome. My roles Included:- communicating with the client - adhering to the client brief- decorating the venue and setting up- dressing the tables - ensuring all equipment was in the right places - performing a once over of the venue once set up was complete to ensure everything was perfect- meeting and greeting guests - liaising with guests - administrative tasks Some of the events on which I worked include:- same sex weddings- Asian weddings- boxing matches- wedding fairs- staff parties for the Duke of Devonshire, catering for 900 people

Working as a front of house assistant, I assisted the commercial team to execute a variety of events. This allowed me to work in a fast paced environment whilst remaining professional at all times. It also provided me with the knowledge of how to set up dining areas dependant on the event and enhanced my skills as being as part of large teams as well as providing me with confidence working alone. My roles included:- setting tables and food and beverage areas- providing silver service to guests- serving food from a buffet style dining area- clearing tables- washing and storing equipment correctly - organising stock areas- providing a high standard of customer service - replenishing food and drink as required - reporting back to the manager - meeting and greeting guests - answering any questions from guests and dealing with problems that arose - ensuring that all areas were clean and tidy at all times.Some of the events which I worked on include:- Boxing matches - Large, professional conferences- young peoples summer school

Working in a busy solicitors practice, carrying out general, every day admin duties as well as carrying out adhoc requests from the manager. My roles involved:- opening, sorting and distributing incoming correspondence - maintaining the hard copy filing system- collecting large amounts of post and enveloping it - using the franking machine to send out the post - performing data entry - running errands for the manager- maintaining office supplies - meeting and greeting clients- helping to train new members of staff