Abby Henrikson, Csm Email & Phone Number

Park Ridge, Illinois, United States

Agile Full Stack Web and Hybrid Mobile Application DevelopmentCertified Scrummaster CSM

Schaumburg, Illinois

Worked with meeting services manager, supporting continued advancement of organization’s registration tools and services for all major meetings and events. Coordinated anesthesiology annual meeting, focusing specifically on registration, hotel and travel arrangements, guestroom allotment, and billing arrangements. Served as liaison between members and other registrants, supplier partners, and key stakeholders in meetings and exhibits department as well as education, member services, and finance.

Managed conference registration area ranging from 500 to 30,000 participants. Established and maintained strong professional and open relationships with clients, show managers, and all event staff as each event progressed through planning and implementation processes. Assumed all advance and on-site responsibilities for registration, lead retrieval, session tracking, exhibit sales, and web development. Maintained work and travel schedules as well as travel team housing for 30 to 40 individuals to all events assigned and created and adhered to all timelines and standards. Facilitated and maintained high-level of professionalism and respect throughout communications while in office as well as on-site. Responded with appropriate urgency to prioritize and/or escalate key service requests as directed by supervisor/director. Traveled to all on-site events assigned up to 80% of time required ((confirm)).• Cut down registration lines onsite by 80%• Retained 80% of clientele during tenure.• Saved company and clientele money on shipping cost by sending to advance warehouse in timely fashion.

Agile Full Stack Web And Hybrid Mobile Application Development Bootcamp

Certified, Agile Scrum Master

Activities and Societies: Scrum Alliance

Associate'S Degree, Hospitality And Tourism