An agile and dedicated senior account sales manager, leveraging professionalism with account management experience to drive profitable sales solutions within high profile accounts valued at 13% of the overall company revenue. A strong ability to lead through a consultative sales approach and recommend solutions, delivering revenue growth and long-term partnerships.● Maximized sales management efforts by acquiring and implementing 15 new retail cafes annually including construction/design support, training, and implementation.● Provided insight and ongoing support including merchandising, pricing, ordering and daily troubleshooting for 100+ inline coffee systems within customer accounts.● Executed key client presentations at annual web-based or on-site planning sessions with executive leadership to establish growth forecasts via key performance indicators.● Strong interpersonal and leadership skills when presenting pricing to executive sales team for contracts approvals. ● Executed marketing plan initiatives through onsite customer engagement events resulting in $30K.● Collaborated with cross functional teams to evaluate marketing strategy to improve ancillary product performance, resulting in 12% SKU cost reduction in 2019.● Applied analytical skills for continuous improvement of product development and product quality assurance, marketing, and distribution.● Proficient in change management, with the ability to pivot and adjust business strategy as business requirements and executive direction shifts.● Promoted LTO product sales, growing category by 52K in revenue.● A self-motivated project manager, leveraging internal departments like marketing, production, and manufacturing to develop private label programs.

A regional sales manager and customer support expert for 100+ coffee accounts within the mid-Atlantic sales territory. Collaborated with and optimized cross functional business development relationships within contract foodservice, non-commercial and trade business.● Detail-oriented execution of sales process including lead qualification, sales presentations, establishment of new customers and account set up process.. Conducted 200+ QA support visits and performance reports annually and developed customized growth plans for continuous improvement and sales optimization.● Instrumental in company CRM systems integration and contributor to sales process development tools, training materials, and training of internal sales team. Performed weekly systems management reports to executive team via CRM reports.● Aligned with corporate strategy and key sales metric goals to grow client base by 30 new accounts and 7% territory growth in 2015.● A self-motivated brand trainer and coach, executing an average of (10) 5-day training sessions per year with staff and leadership at new cafes.● Highly organized with the ability to work independently within territory supporting customer operations with brand/merchandising refresh project management.

Managed HUD compliance review team comprised of 23 loan auditors who reviewed approximately 460 HUD refinance and purchase loans daily for compliance, risk management and RESPA tolerance.• Achieved the HUD Team Lead position within a 1 month and then selected to perform coaching and support for new auditors seeking certification.• An accountable liaison to internal departments to further perfect financial loan documents.

Trained and led a team of 9 sales advisors within the auto retail environment to execute corporate financial strategy and marketing plans to achieve successful sales metrics and exceed customer expectations, grossing $10M annually.● Keeper of sales management reporting and analyze data reporting against key performance indicators via company database and CRM to lead and collaborate with team. ● Executed high-level negotiation skills when offering consumer sales options.

Dedicated core organization member, responsible for the deployment of go-to-market sales and marketing plan for start-up organization. A collaborator and creator of sales process development including business development, inventory management, quality control and field sales and operations management. • Management experience with the creation of the sales workflow process, sales database analytics and pipeline management & was the administrator of salesforce.com systems integration. • Planned and executed ongoing nation-wide tradeshow and digital marketing campaigns.• Executed field sales calls and client-facing presentations, resulting in $60K in sales in 2009. • Proficient in change management, with the ability to pivot and adjust business strategy as business requirements change.• Communicated strategic direction to 7 US equipment distributor relationships for growth.

My role as National Brand Manager enabled me to be the owner of all Specialty Coffee branded concepts within the Business & Industry sector of Aramark Corporation. In this position, I oversaw the business channel of approximately 350 branded espresso locations (coffee shops) in the US for the line of business. I worked with internal beverage strategy to identify and deploy the go to market strategy for specialty coffee. I participated with corporate sales team to sell new cafes within contract food service accounts. I then acted as the liaison, to all contracted coffee brands within aramark including Java City, Starbucks, Dunkin brands, Peets and many local brands based on client and consumer requests. I worked directly with the brand National Account Reps, to oversee and manage the process for sales efforts for new cafes, the design development and implementation process for all new cafes within aramark operations as well as ongoing brand standards compliance. I maintained excellent client and vendor relationships to ultimately grow the business significantly in 2006 because of it.

During my tenure as Brand Manager, I was responsible for the financial success of approximately 50 espresso locations (coffee shops) throughout a specified region in the US. My role consisted of new store development within new and existing Aramark Business Service accounts and assessment of existing espresso locations to optimize their revenue & profit potential. Lastly, I was also responsible for ensuring brand compliance within existing espresso locations, to confirm proper branded concept execution and product quality and consistency.

This role was awarded to me as the result of the work I performed at Viacom within Aramark operations. In this position, I was responsible for the Mid-Atlantic, Northeast & North Central regions for all lines of business including Healthcare, Campus & Business Services. My work consisted of assisting Aramark locations with executing the openings of new espresso locations within their existing accounts. Additionally, I was the owner of mentoring these locations on building their base business for existing espresso locations and brand compliance.

I was titled Aramark Location Manager for the retail locations located on the Mezzanine level of the Viacom International building in New York City. The retail locations included "The Outpost", which is a Java City espresso cafe concept and "The V-Stand" was a newstand. My responsibilities in this role were to grow sales & profitability for these locations. This included hourly staff training & management, flawless branded concept execution, operational evaluation, menu-mix analysis & management, food program proposals to clients and program roll-out and P&L management. In this role, I doubled sales in 2001 at The Outpost by performing the above duties.