Abby Dautel Email & Phone Number

United States

Lehi, Utah, United States

- Manage and enhance the Voice of the Customer program by developing and testing new methodology, boosting response rates, and improving reporting for the operations team, franchise partners, and leadership on the Medallia platform.- Deliver regular reports to operations and company leadership that capture current guest sentiment, aimed at improving future customer experiences and detailing key touchpoints along the customer journey.- Create a new survey and strategically assess system processes to ensure alignment with new company metrics around customer satisfaction.

Lehi, Utah, United States

- Develop local marketing plans and assets for individual store locations or regions and lead team on execution- Provide marketing support and recommend tactics to franchise groups across 90+ locations in US and Canada- Oversee strategy for and execution of New Store Openings for corporate locations; assist franchisees on New Store Opening plans

Salt Lake City Metropolitan Area

Salt Lake City, Utah, United States

- Develop and execute marketing goals for company (content creation, brand management, campaign management).- Aid in management and creation of new marketing collateral (case studies, promotional content, etc.).- Manage series of campaigns including lead gen direct/indirect campaigns and email campaign.

Salt Lake City, Utah, United States

- Managed lead gen campaigns and worked directly with high-level tax directors to set up appointments with potential clients. - Aid in management of and content creation for social media accounts for VPTax.- Ran and optimized ads via LinkedIn for promotional events (webinars).

Parsippany, New Jersey, United States

- Ensure insurance compliance of vendors on behalf of international client in DACH region.- Analyze documentation and communicate with German-speaking vendors to meet client's standards.- Job performed remotely.