Abby Hangyas Email & Phone Number

York, Pa, Us

York, Pa, Us

Lancaster, Pennsylvania, United States

- Manage training and onboarding of 30+ retail employees across 3 store locations- Develop and facilitate interactive training programs for all retail job positions- Conduct assessments to identify training gaps and align training programs with goals- Evaluate training effectiveness with feedback and analysis to regularly improve programs- Create and organize weekly training and operation schedules for all retail employees- Monitor and ensure staffing levels while meeting budget targets for each location

Lancaster, Pennsylvania, United States

- Managed a team of 10+ retail employees, fostering a positive, collaborative environment- Increased sales by 156% the first year and maintained 20% annual growth for 2 years- Drove customer service initiatives and ensured staff compliance of high brand standards- Oversaw all operations including SOPs, inventory, scheduling, maintenance, and training- Conducted performance evals, set individual goals, and provided ongoing team coaching- Ensured workplace and food safety by addressing issues and implementing solutions- Maintained all online sales channels (web, app) ensuring accuracy and brand consistency- Ensured workplace and food safety by addressing issues and implementing solutions- Addressed frequent questions and issues with customers, staff, and management teams

Mechanicsburg, Pa

• Increased Instagram following by 15.5%• Wrote and managed Facebook, Instagram and Twitter social media accounts• Created visual social media post designs on Canva• Staffed CPDC events and promoted them on social media

Harrisburg, Pennsylvania Area

• Wrote and managed social media accounts for multiple clients• Composed media reports such as press releases, advisories and infographics• Staffed various media events for clients

• Ran preparation logistics for events and contact venues• Composed literature surrounding various issues within the organization• Maintained updated lists of media outlets and communicated to editors about featuring content• Assisted in preparation and execution of various outreach events in the community

• Served as a liaison between professionals and club leaders• Contacted professionals about development and networking opportunities • Planned logistics for professional networking trips and events

• Prepared and organized daily visit schedules, slideshows, and necessary documents• Communicated with families and visitors in-person, on the phone, and through email• Presented detailed and individualized tours of Messiah’s physical campus and offerings

• Voiced and voted on my opinions of issues and decisions throughout the college• Served as a member of the Operations team, seeking to update and improve physical features• Collaborated with SGA officials to make positive improvements for the better of the college

• Oversaw 90+ student Ambassadors, their tasks and responsibilities• Communicated weekly updates to Ambassadors through various technological platforms• Managed and operate Ambassador social media programs and website• Assisted in planning and organizing campus visits for prospective families

• Competitively selected to serve as a representative of the College• Presented detailed tours of Messiah’s physical campus and opportunities offered • Hosted prospective students for overnight experiences and chapel visits• Provided a hospitable and welcoming environment for families on event days

• Ensured health and safety of children aged 3-12 years in a group setting• Interacted with and established rich relationships with children and their families• Created and implemented various themed activities for children• Collaborated with other employees to create a fun learning environment for children

Completed 230+ hours of student teaching/placement experiences in various Early Childhood settings, such as Infant, Toddler and Preschool rooms, Kindergartens, Elementary schools, and Special Education schools and programs:• Delaware Technical & Community College Child Development Center• University of Delaware Early Learning Center• Red Lion Christian Academy• Absalom Jones and Lambson Head Start Programs• Brennen School: Delaware Autism Program• Jewish Community Center

Bachelor Of Arts - Ba, Communication, 3.82/4.0 Gpa

Activities and Societies: Lambda Pi Eta Honor Society Minors in Public Relations and Education

Associate Of Arts - Aa, Early Childhood Education And Teaching, 4.0/4.0 Gpa

Birth to Second Grade Concentration • Graduated Summe Cum Laude