Abby Hanson Email and Phone Number

· Picks up and delivers legal documents to clients, opposing law firms, courthouses, and other locations as needed · Files legal documents with the court clerk and ensure that all paperwork is properly processed· Assists in document preparation, photocopying, scanning, and organizing· Runs various errands for the office · Ensures the confidentiality and security of all legal documents in transit· Helps with reception duties, answering phone calls, and scheduling appointments as needed

· Represents the first point of contact for a law firm of 40 attorneys· Greets clients in a pleasant and professional manner· Performs operator services; receives phone calls and directs them to the appropriate extension, gives directions, and provides information· Helps maintain workplace security by monitoring activity in the reception and common areas· Issues, checks, and collects badges from vendors as necessary and maintains visitor logs· Facilitates incoming mail deliveries and delegates them to proper staff, maintains delivery and mail logs· Takes attorney lunch orders during depositions and delegates them to proper staff· Reserves conference rooms using Microsoft Teams· Uses Sine Core to reserve parking for clients· Uses building tenant app for office maintenance requests· Cleans conference rooms, phones, reception area, and other related areas

· Answered phones in a positive and professional manner· Greeted clients as they entered the building· Scheduled and set up virtual meetings through Microsoft Teams· Contacted clients through Hearsay with weekly text message reminders of upcoming meetings with advisors· Coordinated and scheduled hotel and travel arrangements for advisors· Distributed incoming and outgoing mail· Contacted wholesalers to schedule lunch meetings· Ordered catering· Ordered and maintained stock of office and kitchen supplies· Performed data entry related to updating client contacts

· Represented the first point of contact for a law firm of 17 attorneys· Greeted clients in a pleasant and professional manner· Received and directed phone calls to the appropriate extension· Performed operator services· Coordinated and scheduled conference rooms; ensured they were fully equipped with necessary supplies.· Submitted work orders to property management for building maintenance issues.· Ordered and maintained stock of office and kitchen supplies.· Facilitated incoming mail deliveries and delegated them to proper staff· Took food orders and delegated them to proper staff· Provided backup support to legal secretaries as needed

· Distributed ingoing and outgoing mail· Completed small to very large scan, copy or print requests· Submitted filings to the courthouse· Assisted with front desk coverage for the receptionist

· Assisted with hiring, training, and supervising team members· Monitored inventory and labor· Maintained and enforced SONIC safety and sanitation standards· Set clear expectations to staff members and provided continuous feedback during shifts· Created an upbeat and positive atmosphere during shifts· Made every guest a repeat customer by ensuring guests left the lot 100% satisfied