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Abdallah Mustafa is listed as IT Support Specialist | Odoo implementer | ITIL® 4 | Microsoft 365 Administrator at Index Information Technology Services LLC, a company with 5 employees, based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Abdallah Mustafa.
Abdallah Mustafa previously worked as IT Support Specialist at Index Information Technology Services Llc and IT help Desk Assistant at Bank Of Khartoum. Abdallah Mustafa holds Bachelor'S Degree, Computer Science, Very Good from Omdurman Islamic University.
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A results-driven IT Support Specialist with 6+ years of experience in troubleshooting, system administration, and client support. Expertise in Odoo ERP implementation, providing end-to-end solutions to streamline business operations. Adept at understanding client requirements, configuring modules, and ensuring seamless integration with existing systems.Let's connect and explore how I can contribute to your organization's success by providing efficient IT solutions and support.
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Abu Dhabi Emirate, United Arab Emirates
Provide comprehensive technical support and troubleshooting for ADHICS software and hardware, ensuring optimal performance and user satisfaction.Assist users with health information systems, including Electronic Health Records (EHR) and telemedicine solutions, addressing any issues that arise.Configure, install, and maintain IT equipment and systems.
Khartoum, Sudan
Manage, maintain, and support Cisco network infrastructure, including routers, switches,and firewalls.Oversee network performance, handle patch management, manage change requests, andescalate unresolved incidents.Assist in network setup and maintenance while ensuring optimal performance and capacityProvide Tier 1 and Tier 2 technical support to end-users.
Khartoum
* Ensure to provide continous and full Support & immediate solution to branches. If possible - incase the branch have any Systems issue. * Provide full Support to branches in Systems area and user control access privilege. * Analyze and develop logical Soulations to problems.* Ensure to provide continous and full report for Operation as needed.* Granting.
* Monitoring OCS system ( Online Charging System) if any alarm shown check the services and send report to OCS Back Office.* Genrating Recharge Cards ( Create, load, export, activation, unload, delete Scratch)* Create Special Number and adjust Charge. * Prepare Daily Report ( Subscriber of Postpaid & prepaid Reports) using Linux Comand to Extraction.
Khartoum
Install and configure computer hardware, software, network systems, and printers.Participate in 24/7 on-call rotation and handle user inquiries via phone.Monitor and manage user access and account setups.Troubleshoot and resolve laptop and desktop issues, including diagnostics and repairs.Set up new user accounts and profiles.Test and evaluate new.
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Abdallah Mustafa works for Index Information Technology Services LLC.
Abdallah Mustafa is listed as IT Support Specialist | Odoo implementer | ITIL® 4 | Microsoft 365 Administrator at Index Information Technology Services LLC.
Abdallah Mustafa is based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates while working with Index Information Technology Services LLC.
Abdallah Mustafa has worked for Index Information Technology Services Llc, Bank Of Khartoum, Sudatel Telecom Group, Ltd, and Sudatel Telecommunicatin Academy ( Sudacad ).
Abdallah Mustafa's colleagues at Index Information Technology Services LLC include Amaira Hussna - and Michelle Concepcion.
You can use AeroLeads to view verified contact signals for Abdallah Mustafa at Index Information Technology Services LLC, including work email, phone, and LinkedIn data when available.
Abdallah Mustafa holds Bachelor'S Degree, Computer Science, Very Good from Omdurman Islamic University.
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