Abdirahman Ali Email & Phone Number

Toronto, Ontario, Canada

Reduced trespassing and loitering by through patrolling with high attention to detail at all times to secure the premises of commercial and residential sitesImproved the relationships between the tenants and the company by taking initiative to receive 5-20 packages daily at the entrance and to ensure safe delivery to the recipients in a timely mannerSuggested 3 cameras be put in three different blind spots and corners which reduced loitering by roughly 50% and lowered tenant complaints

Toronto, Ontario, Canada

Improved customer satisfaction by handing out parking vouchers to drivers which helped to reduce traffic in the terminal and helped with a smooth processProvided signals for the drivers during the rush hours to ensure safety and to help the team manage the incoming and outgoing vehicle traffic effectively Escorted flustered passengers throught the confusing terminals in the departures area of the airport improving the companies reputation in the airport as well has improved customer satisfaction