-Identify and establish relationships with top suppliers and distributors in the IT hardware and software market, opening accounts, and building mutually beneficial business terms.- Maintain strong business relationships with suppliers, ensuring credit lines are in place, invoices are timely, and communication is clear and effective.- Obtain competitive pricing and quotations from various suppliers, negotiating prices and terms to secure the best deals for the company and its customers.- Manage the entire procurement process, including processing orders, tracking shipments, and coordinating with suppliers to ensure smooth and timely delivery of IT products.- Handle customer complaints and RMAs, working closely with suppliers to address and resolve issues in a timely manner, while providing exceptional pre-and post-sales support.- Hunt for new and trending IT products, expanding the company's product offerings, and staying current with the latest technology developments in the industry.- Manage the company's e-commerce accounts on platforms like eBay and Amazon, ensuring products are accurately listed, well-presented, and consistently updated to maximize sales and customer satisfaction.- Work closely with cross-functional teams within the organization, including sales, marketing, and customer service, to provide a - seamless and comprehensive procurement experience for both internal stakeholders and external customers.

- Establish and maintain a strong partnership with Cisco by registering the company as a partner, working closely with the Cisco team, and collaborating with the regional channel manager to enhance partnership levels and associated benefits.- Develop tailored Cisco solutions for customers based on their networking requirements, including the creation of Cisco BOMs and BOQs, pricing, and quotations, while offering alternative suggestions and refresh options for EOL products when necessary.- Manage the configuration and creation of Cisco estimates, and deal registrations, and apply for relevant discount programs, ensuring optimal price negotiations and competitive offers for customers.- Develop and maintain a deep understanding of Cisco products, services, and solutions to effectively communicate their benefits to clients and address any questions or concerns that may arise.- Ensure full compliance with Cisco's rules and regulations within the organization, implementing necessary policies and procedures to maintain a robust and aligned partnership.- Act as the primary point of contact and subject matter expert for all Cisco-related matters within the company, fostering a collaborative and impactful relationship between the organization and Cisco.- Participate in Cisco-sponsored events, training, and certification programs to stay up-to-date with the latest developments and strengthen the company's position as a knowledgeable and reliable Cisco partner.