Abdul Khalid Email & Phone Number

With over 5 years of experience in Cyber Cell Legal and Complaints Functions, I specialize in protecting businesses from fraud and cyber threats.I excel in managing various payment channels and resolving complex fraud cases while facilitating customer refunds. My proficiency in MS Office enhances my ability to manage records, assess data, and generate insightful reports. With a deep understanding of financial services, including credit and debit cards, regulatory compliance, and AML-KYC standards, I navigate industry complexities with precision.In my role, I’ve monitored merchant accounts, analyzed transactions across multiple channels, and efficiently handled RBI escalations through meticulous root cause analysis. I’ve also been actively involved in overseeing the Police Vertical and NCRP/MHA Portal, managing live fraud cases received from Pan India Police, Cyber Cell, and Law Enforcement Agencies (LEA). Leading a team of 20 members, I ensured adherence to company culture and norms, managed KYC processes for high-risk clients, and conducted thorough investigations into potential money laundering cases.