• Proficient in planning, strategizing and implementing abilities with demonstrated success in handling customer services, events as well as related administrative and financial matters.• Adept at handling day to day administrative and operational activities in coordination with internal/external departments for smooth business operations.• An effective communicator with excellent relationship building & interpersonal skills.• Well experienced in operating citrix and avhan applications.• Excellent in preparing dash board and productivity reports.• Proven ability to lead by example, consistently achieve targets, improve best practices and manage time efficiently.• Good team player, self-directed and proactive.• Use performance management techniques to monitor & demonstrate achievement of agreed service level & to lead on improvement.• An effective communicator with excellent relationship building & interpersonal skills.