It Engineer
Current- Complete Configuration, Installation and Support of Equipment in a Microsoft Windows environment to the specifications of Client Proposals.- Troubleshoot and resolve Computer (Software & Hardware), Printers and Telephony related issues when contacted by clients by providing both on-site and Remote Support- Maintaining Software Applications, Operating Systems and regular maintenance.- Managing Assigned Projects and Program components to deliver services in accordance with established objectives.- Responding to inquiries from Staff, Administrators, Service Providers, Site Personnel and Outside Vendors and etc. to Provide Technical Assistance and Support- Deployment & Troubleshooting Domains Controller, DNS, Active Directory, VMs and System IP Configuration.- Deployment & Troubleshooting of VOIP Client Applications (Eye Beam, 3CX, Soft Phone & Cisco Phones)