Abdul Monam Ali
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Abdul Monam Ali Email & Phone Number

Operations Analyst at Covalen
Location: Dublin, County Dublin, Ireland 6 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Operations Analyst
Location
Dublin, County Dublin, Ireland
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Who is Abdul Monam Ali? Overview

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Abdul Monam Ali is listed as Operations Analyst at Covalen, a with 974 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Abdul Monam Ali.

Abdul Monam Ali previously worked as Sales and Customer Support Exective at Zouq Food Co. Ltd and Customer Service Assistant at Zouq Food Co. Ltd.. Abdul Monam Ali holds Msc Digital Marketing And Business Analytics, Digital Marketing from Dublin Business School.

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Email format at Covalen

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Covalen

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Profile bio

About Abdul Monam Ali

As a Sales and Customer Support Executive at Zouq Food Co. LTD, a leading restaurant chain in Ireland, I have a passion for identifying and creating new opportunities in the food and hospitality industry. I hold a Master's degree in Digital Marketing and Business Analytics from Dublin Business School, and I am a certified (ISC)² Candidate and a Market Research Certified professional.In my current role, I have successfully implemented the EPOS Now system, a cloud-based point of sale and inventory management solution, to enhance operational efficiency and accuracy. I have also exceeded strategic goals by 30% in new product segments and achieved a 40% annual target from after-sales service, setting a new trend of proactive cold calling. Additionally, I have initiated and led the "Zaika Express" project, catering to business-to-business clients for professional events, which diversified the company's service portfolio and contributed to revenue growth. Furthermore, I have led the expansion of the company's services across all of Ireland, establishing and managing a dedicated expansion team. My core competencies include EPOS Now, Customer Relationship Management (CRM), and Amazon Seller Central. My objective is to establish myself as a corporate leader in the digital marketing and food and hospitality sectors, leveraging my skills, experience, and education to create value for customers and stakeholders.

Current workplace

Abdul Monam Ali's current company

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Covalen
Covalen
Operations Analyst
dublin, leinster, ireland
Employees
974
AeroLeads page
6 roles

Abdul Monam Ali work experience

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Operations Analyst

Current

Dublin, County Dublin, Ireland

Sep 2024 - Present

Sales And Customer Support Exective

Zouq Food Co. Ltd

Dublin, County Dublin, Ireland

Successfully advocated for the adoption of the EPOS Now system to integrate paymentsand upgrade inventory management, enhancing operational efficiency and accuracy.Exceeded strategic goals by 30% in new product segments and achieved a 40% annualtarget from after-sales service, setting a new trend of proactive cold calling.Initiated and led the "Zaika Express" project, catering to business-to-business clients forprofessional events. This venture diversified the company's service portfolio andcontributed to revenue growth.Led the expansion of the company's services across all of Ireland by establishing andmanaging a dedicated expansion team. This expansion significantly increased thecompany's market presence and revenue.Successfully secured a lucrative contract with Connolly Hospital for event catering,showcasing exceptional negotiation and sales skills, and expanding the company's clientbase.Effectively managed the Pakistan Embassy account, serving as the primary point ofcontact and ensuring their ongoing satisfaction with the restaurant's services.Implemented an organized CRM system to centralize campaign data, enabling effectivedata analysis for more informed decision-making.Exceeded strategic goals by 30% in new product segments and achieved a 40% annualtarget from after-sales service, setting a new trend of proactive cold calling.Collaborated with the IT department to upgrade the company's website and app,enhancing customer convenience and ease of use. Developed new forecasting and clientmanagement strategies to enhance customer satisfaction and retention.

Sep 2022 - Sep 2024

Customer Service Assistant

Zouq Food Co. Ltd.

Dublin, County Dublin, Ireland

Greet and engage with restaurant patrons in a friendly and professionalmanner. Provide information about menu items, daily specials, and promotions.Accurately record customer orders, including any special requests or dietaryrestrictions. Ensure that orders are complete and entered into the systemcorrectly.Recommend additional menu items, sides, or beverages to enhance the diningexperience and increase sales revenue.Handle cash, credit card, and digital payment transactions efficiently andaccurately. Provide customers with itemized bills and process payments.Maintain a thorough understanding of the restaurant's menu offerings,ingredients, and preparation methods to answer customer inquiries accurately.Provide end-of-shift reports to supervisors or management, summarizing sales,customer feedback, and any operational issues.- Strong customer service orientation.

Apr 2022 - Sep 2023

Business Operations Executive

Islāmābād, Pakistan

Conduct market research to identify trends, customer needs, and competitors.Analyze data to develop insights that inform business development strategies.Identify potential business partners, clients, or vendors for collaboration. Reachout to prospects through various channels, such as email, phone calls, andnetworking events.Develop and execute business development strategies and plans to achievesales targets and expand the e-commerce business's customer base.Drive sales and revenue growth through effective negotiation, pitching, andclosing of deals. Monitor sales pipelines and track progress toward revenuegoals.Negotiate terms and conditions of contracts, agreements, or partnerships,ensuring they are favorable for the e-commerce business.Ensure that all business development activities adhere to legal and regulatoryrequirements.

Feb 2019 - Mar 2022

Sales Intern

Islamabad Gpo, Federal Capial &Ajk, Pakistan

Specialist in Pricing, Quoting and Negotiation with domestic as well International clients. Assist in generating leads through online research, cold calling, and networkingevents, and inputting leads into the CRM system.Contact potential clients via phone, email, or social media to introduce thecompany's logistics services and set up meetings or calls for the sales team.Provide support to the sales team in preparing sales presentations, proposals,and quotes for potential clients.Follow up with leads and prospects to gauge their interest, answer inquiries, andnurture relationships to move them through the sales pipeline.ttend sales meetings and shadow experienced sales representatives to learnabout the sales process and gain practical experience.Prepare regular reports on sales activities, leads, conversions, and any relevantsales metrics for review by the sales team and management.Assist in administrative tasks, such as scheduling appointments, managingcalendars, and organizing sales-related documents.

May 2018 - Dec 2018
Team & coworkers

Colleagues at Covalen

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2 education records

Abdul Monam Ali education

Bachelor Of Business Administration - Bba, Specialized Sales, Merchandising And Marketing Operations

FAQ

Frequently asked questions about Abdul Monam Ali

Quick answers generated from the profile data available on this page.

What company does Abdul Monam Ali work for?

Abdul Monam Ali works for Covalen.

What is Abdul Monam Ali's role at Covalen?

Abdul Monam Ali is listed as Operations Analyst at Covalen.

Where is Abdul Monam Ali based?

Abdul Monam Ali is based in Dublin, County Dublin, Ireland while working with Covalen.

What companies has Abdul Monam Ali worked for?

Abdul Monam Ali has worked for Covalen, Zouq Food Co. Ltd, Zouq Food Co. Ltd., Upfire Pro, and Trade Expeditors Pakistan (Pvt) Limited.

Who are Abdul Monam Ali's colleagues at Covalen?

Abdul Monam Ali's colleagues at Covalen include Bruna Pagotti, Suelem Barbosa, Nkosingiphile Roger Shabangu, Magdalini Karali, and Jan Maambong.

How can I contact Abdul Monam Ali?

You can use AeroLeads to view verified contact signals for Abdul Monam Ali at Covalen, including work email, phone, and LinkedIn data when available.

What schools did Abdul Monam Ali attend?

Abdul Monam Ali holds Msc Digital Marketing And Business Analytics, Digital Marketing from Dublin Business School.

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