Abdul Rasheed Ahmed Email and Phone Number
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14X Salesforce Certified professional, with overall 18+ years of work experience in developing and architect various projects involving Salesforce Service Cloud, Salesforce Sales Cloud , Community Cloud, custom application development in .NET Technologies, Java/Spring Framework technologies using Microsoft SQL Server and Oracle.Salesforce Certified with over 5 years of experience in Salesforce Service Cloud and Sales Cloud implementations for EMC, Dell and VCE Organizations. Recent Implementations on Salesforce Lightning platform.Over 5 years of experience in parsing,reporting and change control/automation for EMC products (Symmetrix, CLARiiON ,Celerra ,Centera) configuration data and managing mission critical alert processing systems of EMC. FICO Blaze Advisor rules engine to support change control approval & routing process.Have extensive experience in Agile-Scrum based project managing 2 Scrum teams, 1 Testing team. Extensive knowledge of various leading development and productivity tools, software configuration and management tools like Subversion SVN, Git, Jenkins, Maven, Archiva, Ant.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 1
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Senior Technical Architect At Salesforce.ComSalesforce Feb 2022 - PresentSan Francisco, California, Us
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Program ArchitectSalesforce Nov 2019 - Feb 2022San Francisco, California, Us
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Lead Salesforce Solution ArchitectAthenahealth Jun 2019 - Nov 2019Boston, Massachusetts, Us -
Salesforce Solution Architect (Service Cloud)Dell Feb 2017 - Jun 2019Round Rock, Texas, Us. Architect Field Scheduling and Dispatch using Salesforce Field Service Lightning module.. Architect Salesforce Dispatch integration with Click Software.. Provide Roadmap for moving from Legacy CRM solutions to Salesforce Lightning Service Cloud.. Design complex integrations between external systems for Master Data, Routing and reporting.. Design the integration for parts and time debriefs to external systems. . Architect non agent case creation process using standard API. . Architect Bulk Case and Work Order creation process. . Design Case creation and collaboration for Service Cloud using Flow and Lightning Components. -
Salesforce Solution Architect (Sales Cloud)Dell Nov 2016 - Feb 2017Round Rock, Texas, Us. Architect Contract request approval process for VCE Sales Cloud. . Design Opportunity solution for Gated Contract review process. . Customize various Sales Cloud process using Apex, Lightning Components,Visual force, Process builders, Approval rules and work flow rule management.
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Salesforce Developer LeadDell Mar 2015 - Nov 2016Round Rock, Texas, Us. Design and develop custom work order dispatch process for a specific business group.. Customize Omni Agent assignment solution for Case, WorkOrder assignment for field agents.. Design the integration with Pega for Case, Work Order routing based on various parameters.. Customize various Service Cloud process using Apex, Lightning Components, Visual force, Process builders, Approval rules and work flow rule management.
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Principal Application DeveloperDell Apr 2011 - Mar 2015Round Rock, Texas, Us• Architect the rewrite of change control and automation application which includes web application based on Spring MVC, Spring web services, Spring batch programs, decision rules system based on FICO Blaze Advisor and database packages & procedures using Oracle 11g & PL/SQL. • Architect the infrastructure design involving Internet facing application architecture, which caters the change control functionality for various users like employees, partners, customers etc.• Design and develop Blaze advisor based rules for 20+ EMC products.• Design and develop batch programs based on Spring batch connecting to various external systems.• Work with Security team for security testing for analysis and implementation of Security scan and fortify scan results.• Provide guidance and maintained the development standards document for code repository, build environments and sprint development.
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Sr. Application DeveloperDell Apr 2008 - Apr 2011Round Rock, Texas, Us• Design, Develop & Support Critical Alert parsers for products which use remote support .• Design & Support filtering logic to process alerts to reduce the Service tickets.• Lead the design and development of alert reporting. (SSRS Reporting). • Design and develop Configuration data extract and load functionality for Symmetrix,CLARiON, Celerra and Centera (SSIS).• Created prototype of different data source views and report models involving configuration data.• Design and Develop Report Models, Data Sets. (SSRS)• Convert SSIS Packages from 2005 to SSIS 2008 R2• Finding the compatibility issues in SQL Server 2005 to SQL Server 2008 Migration using SSUA/TFS tools.
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Project LeadWipro Technologies Oct 2006 - Feb 2008Bangalore, Karnataka, In -
Project EngineerWipro Technologies Jan 2004 - Oct 2006Bangalore, Karnataka, In
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Analyst ProgrammerTenth Planet Feb 2003 - Jan 2004In
Abdul Rasheed Ahmed Skills
Abdul Rasheed Ahmed Education Details
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Brandeis UniversityComputer Science -
University Of MadrasComputer Science
Frequently Asked Questions about Abdul Rasheed Ahmed
What company does Abdul Rasheed Ahmed work for?
Abdul Rasheed Ahmed works for Salesforce
What is Abdul Rasheed Ahmed's role at the current company?
Abdul Rasheed Ahmed's current role is Senior Technical Architect at Salesforce.com.
What is Abdul Rasheed Ahmed's email address?
Abdul Rasheed Ahmed's email address is ab****@****emc.com
What schools did Abdul Rasheed Ahmed attend?
Abdul Rasheed Ahmed attended Brandeis University, University Of Madras.
What skills is Abdul Rasheed Ahmed known for?
Abdul Rasheed Ahmed has skills like Microsoft Sql Server, Web Services, Requirements Analysis, Soa, Agile Methodologies, Solution Architecture, Sdlc, Ssis, Software Development, .net, Oracle, Pl/sql.
Who are Abdul Rasheed Ahmed's colleagues?
Abdul Rasheed Ahmed's colleagues are Marilene Scheinkoenig, Rajat Subhra Ghosh, Paris Thomas, Harish Kumar, Genevieve Moore, Vikram Sri Nitesh Tantravahi, Borna Vuksanović.
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