Abdul Shaikh Email and Phone Number
I am Abdul Kader Shaikh, a seasoned IT professional with over 2 decades of strong track record in managing and optimizing HPE GreenLake cloud solutions for enterprise customers. With deep expertise in infrastructure integration, cloud management, and remote monitoring, I specialize in ensuring seamless onboarding, enhancing system performance, and driving proactive support for continuous business success.Certified in ITIL (Axelos - 2019); MCSE (Microsoft - 2011). As a part of academics, I have completed Master of Science in Information Technology from Kuvempu University, Shimoga; M.A. English from Mahathma Gandhi University; M.Sc. Microbiology from Garden City College, Bangalore University; B.Sc. Microbiology from St. Josephs College, Bangalore University.Presently I am associated with Hewlett Packard Enterprise, Bangalore as Green Lake Cloud Engineer.My experience spans technical leadership, team mentoring, and hands-on support in areas like identity and access management (IAM), backup and recovery, device onboarding, and advanced system monitoring. I have a proven ability to guide engineering teams, troubleshoot complex issues, and implement automation to improve operational efficiency.I am passionate about sharing knowledge and fostering a culture of continuous learning through technical training programs. By collaborating closely with customers and product teams, I help optimize HPE solutions to meet evolving business needs, while also providing valuable insights to enhance future product development.Assertive, diligent, and adaptable, defines me as an individual. Opportunities to learn & work in new avenues and recognition for my work, motivates me to perform better. In the coming years, I am looking for assignments to optimize cloud infrastructure or scaling with HPE GreenLake. For any interesting opportunity or collaboration, feel free to write at shaikhabdul2014@gmail.com
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Green Lake Cloud EngineerHewlett Packard Enterprise Jun 2023 - PresentBengaluru, Karnataka, Indiao Deployment & Configuration Management: Oversee deployment, configuration, and support of HPE GreenLake cloud solutions, ensuring seamless customer onboarding and optimal system performanceo Metering & Billing: Configure metering and billing servers to capture accurate usage data, supporting billing accuracy and efficiencyo Device Onboarding & Tenant Creation: Manage the onboarding of devices and tenant creation, streamlining user permissions with Role-Based Access Control (RBAC)o IAM & Identity Management: Troubleshoot IAM issues with OKTA and manage identity and access processes for secure cloud resource managemento Automation & Scripting: Develop PowerShell scripts to automate metering data collection, enhancing billing efficiencyo Proactive Monitoring & Issue Detection: Conduct log analysis with tools like Humio and Grafana to proactively detect issues and ensure system healtho Collaboration & Training: Work with product teams to share field insights and deliver technical training to enhance team capabilitieso Technical Account Management: Serve as Acting Technical Account Manager, managing IT contract lifecycles and customer relationships -
Green Lake Technical LeadHewlett Packard Enterprise Dec 2021 - Jun 2023Bengaluru, Karnataka, Indiao Technical Leadership & Mentorship: Led and mentored engineering teams to drive continuous improvement in HPE GreenLake cloud solutions deliveryo Tier 3 Team Leadership: Managed a Tier 3 team focused on HPE backup and recovery, utilizing Array Snapshot and VMware CBT for robust data protectiono IAM & Tenant Administration: Led a Tier 2 team, ensuring secure management of cloud resources and access control for HPE GreenLakeo Device Onboarding & Integration: Guided server and storage engineers in onboarding devices to HPE OneView and Synergy, ensuring seamless integrationo Technical Escalations: Acted as a point of escalation, resolving complex compute and storage issues to minimize service disruptionso Training & Development: Delivered training on HPE Cloud Technologies, enhancing team capabilities and knowledgeo Cross-Functional Collaboration: Worked closely with Engineering and Product Development teams to provide feedback on product improvements and address technical challenges
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Green Lake Connectivity EngineerHewlett Packard Enterprise, Bangalore Jan 2019 - Nov 2021o Integrated Customer Infrastructure into HPE GreenLake: Ensured seamless and secure integration, focusing on remote monitoring and proactive support for optimal system performanceo Implemented HPE iLO Amplifier with InfoSight: Enabled proactive system monitoring and timely issue resolution to enhance system reliabilityo Security & Performance Scanning: Conducted regular scans using HPE tools to identify vulnerabilities, bottlenecks, and configuration issues, offering remediation recommendationso System Health Assessments: Diagnosed system health and collaborated with customers to resolve connectivity issues for continuous remote monitoringo Training & Knowledge Sharing: Delivered training programs to upskill team members on connectivity best practiceso Deployed Remote Monitoring Software: Successfully deployed software to enhance system visibility, reduce downtime, and improve operational efficiency
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Simplivity Deployment EngineerHewlett Packard Enterprise Feb 2017 - Dec 2019Bengaluru, Karnataka, IndiaDeploying Hyper Converged solution like Simplivity from HPE, Lenovo, Cisco and Dell.• Working closely with the Installation project Manager & Solutions Architect for fulfilling customer’s requirements.• Working closely with the HW team & Engineering team to ensure swift resolution. Participating in New product release & mentoring new joiners.• Experience on virtualization technology with hands on experience installing, configuring and managing and upgradation of VSPHERE 6.x environments.• Experience in Upgrade of Firmware as per the compatibility Matrix Guide. Experience in Deployment & upgrade of OVC Codes with Cisco, Dell & Lenovo SimpliVity Nodes.• Responsible for driving end to end projects in collaboration with SA, IPM, CE and Customers. Solution oriented approach with a holistic view of customer environments.• Work on assignments that are complex in nature and require judgment, initiative, and technical/specialized- knowledge to resolve problems and/or develop recommended solutions.• Mentoring & supervising new hires by way of shadowing & reverse shadowing.• Part of Escalation team handling critical customers through a customer retention & customer focused approach.• Part of sales force development & improvement program.
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Hpux EngineerHewlett Packard Enterprise Mar 2014 - Jan 2017Bengaluru, Karnataka, IndiaTroubleshooting Hardware, Software, hanging& booting issues.• Assisting Field/Onsite Engineers Logs analysis (Getsysinfo, MP, OA show all, iLo, errdump, HPS report, SOS report &CFG2html).• Device Management; configuring new devices; removing faulty devices, faulty disk replacement, mirrored disk replacement, mirroring volume groups, mirroring logical volumes and Ethernet card replacement.• LVM/File system administration- Create new file systems, extend/reduce existing file systems.
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Subject Matter ExpertHewlett Packard Enterprise May 2009 - Feb 2014Bengaluru, Karnataka, India• Handling and supervising a team of Ten L1 ISS Engineers.Lean workflow management to mitigate frequent flyer issues by identifying cause.Driving accurate case resolution, better end to end customer experience. Training the team on Hardware technologiesHaving QA role to identify process issues and improve customer experience.Conducting weekly, monthly and Quarterly reviews to ensure team consistency & exceeding Targets.• Taking Technical, Regional and process related Escalations.
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Server Support EngineerHewlett Packard Enterprise Jul 2006 - May 2009Bengaluru, Karnataka, IndiaSupporting Multi-vendor Servers (PowerEdge Dell servers, IBM blade servers) and Blade workstations.• Handling cases on Multivendor Desktops, laptops, workstations, Printers• The multivendor support is dedicated to support for contractual equipment of HP and non HP vendors.• Providing direct support to Support One customers, and selected high level corporate and government contracts customers via electronic calls.
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Senior Technical ConsultantAccenture May 2004 - Dec 2005Bengaluru, Karnataka, IndiaAddressing Internet connectivity issues in small office/home network.• Setting up and configuring modem and routers.Identifying & Trouble shooting LAN, wireless and connectivity issues• Maintaining quality standards within the industry and achieving targets set by the company.• Promoted as Mentor/SME. Assisting team members in resolving their issues. Motivating and assisting the team members to set targets and achieve them.• Handling & Supervising the team in absence of the Team Leader. -
Technical Support SpecialistC-Cubed Jan 2004 - May 2004Bangalore Urban, Karnataka, IndiaProviding technical assistance to International customers in addressing system connectivity issues.
Abdul Shaikh Education Details
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Mahathma Gandhi UniversityM.A. English -
Kuvempu University, ShimogaO Master Of Science In Information Technology
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Garden City College, Bangalore UniversityM.Sc. Microbiology
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St. Josephs College, Bangalore UniversityB.Sc. Microbiology
Frequently Asked Questions about Abdul Shaikh
What company does Abdul Shaikh work for?
Abdul Shaikh works for Hewlett Packard Enterprise
What is Abdul Shaikh's role at the current company?
Abdul Shaikh's current role is Green Lake Cloud Engineer | Project Management | Escalation Management | Client & Account Relationship Specialist | IT Governance and Compliance.
What schools did Abdul Shaikh attend?
Abdul Shaikh attended Mahathma Gandhi University, Kuvempu University, Shimoga, Garden City College, Bangalore University, St. Josephs College, Bangalore University.
Who are Abdul Shaikh's colleagues?
Abdul Shaikh's colleagues are Daulat Napitupulu, Krystal Chipps, Boris Abadzhiev, Tian Jing, Srinivas Vemuri, Shagun Maini, Steven Leigh Rockwell.
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Abdul Shaikh
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Abdul Shaikh
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Abdul Shaikh
Senior Engineering Lead @ Persistent Systems | C++|C++11|Stl| Win32 Api | Aws Cloud Development (Java), Amazon Ec2 | S3 | Iam | Genai Aws Codewhisperer | Prompt Engineering | Gcp Cloud (Compute Engine | Cloud Storage)Pune
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