Abdul Karimi, Mba, Hcm Email & Phone Number

Medford, MA, US

Boston, Massachusetts, United States

• Spearheaded training and professional development initiatives. Formulate strategies and policies to enhance workforce skills. Conduct task and performance analyses to develop responsive training models. Design and.
• Consolidated CBES' training programs across departments.
• Executed a Learning Management System.
• Developed internship and leadership training programs.
• Ensured compliance with EOEA, EOHHS, and CMS regulations.
• Oversaw the Home Care Department during a critical transition period, ensuring seamless operations and maintaining high standards of patient care and compliance.

Boston, MA

• Orchestrated the development and deployment of a comprehensive training program to elevate staff capabilities. Analyzed and identified training needs, creating dynamic improvement methods to ensure ongoing development..
• Engineered and implemented an effective training program, reducing training time by over 50%, and enabling newly hired care managers to accomplish complex cases within three months.
• Evaluated training needs and created tailored methods focusing on continuous improvement, enhancing the skills of care managers, nurses, and support coordinators.
• Facilitated cross-functional training sessions, improving performance across care management, geriatric services, and long-term support, leading to a more cohesive team environment.
• Collaborated with managers and supervisors to drive strategy and policy formulation, ensuring successful implementation and enhanced organizational performance.
• Volunteered to lead a home care team, successfully optimizing team performance and enhancing patient care through strategic management and effective training initiatives.

Boston

• Engaged in the delivery of home care services for low-income elderly and disabled adults. Partnered with families, hospitals, and agencies to allocate resources for community-based care. Guided new care managers.
• Assessed and planned the delivery of home care services, promoting well-being and independence for low-income elderly individuals and adults with disabilities, successfully delaying or avoiding institutionalization.
• Cooperated with families, hospitals, home health agencies, community service providers, and governmental agencies to allocate necessary resources, ensuring comprehensive community-based care.
• Achieved a high volume of telephone calls, delivering exceptional customer service and resolving client inquiries efficiently.
• Mentored newly hired Care Managers, guiding them to achieve their personal and professional goals, resulting in a more skilled and motivated workforce.

Bagram, Afghanistan

Provided linguistic and cultural services to the U.S. Military, ensuring accurate communication. Contributed to healthcare and humanitarian programs. Translated and interpreted training programs for security forces, healthcare professionals, and educators.

Cambridge, Massachusetts, United States

• Directed department and team, planning and overseeing store activities, coaching personnel, and ensuring accurate product handling and customer satisfaction. Supervised overnight operations and facilitated on-the-job.
• Evaluated departmental needs and orchestrated store activities, resulting in streamlined operations and enhanced customer satisfaction.
• Led overnight operations, ensuring efficient workflows and timely product restocking.
• Mentored team members, providing on-the-job training and fostering a culture of continuous improvement.
• Executed cost-saving strategies that reduced losses and optimized operational efficiency.

Billerica, Massachusetts, United States

• Succeeded hotel operations overnight, audited financial transactions, and resolved guest concerns. Performed opening and closing procedures and trained new staff. Brought outstanding services and ensured a pleasant.
• Supervised hotel operations during overnight shifts, effectively managing up to 300 guests and ensuring a seamless experience.
• Audited daily financial transactions with precision, identifying discrepancies and analyzing variances to maintain accurate records.
• Delivered outstanding guest services by assessing and fulfilling guests' needs, leading to enhanced customer satisfaction.
• Trained new Auditor/Front Desk Agents, equipping them with the skills and knowledge needed for their roles.

Master Of Business Administration (M.B.A.), Health Care Management & Finace, Gpa: 3.85

Activities and Societies: Honor Society Beta Gamma Sigma

Bachelor Of Science (B.S.), Management,Concentration In Leadership And Organizational Change

Activities and Societies: Earned membership in the International Honor Society Beta Gamma Sigma. Graduated with Summa Cum Laude and was on.