Campaign Ideation | Brand Strategy | NBD | Digital Journeys

Maintain social media strategies | Ideation | Support the Social Media Team | Plan campaigns | Monitor platform changes, developments & new entries

Senior Account Manager, Social Media. Supporting a team of highly talented, likeable and retweetable Social Media Ninjas at Interactive Avenues, Bangalore. Strategising, monitoring, contributing to, filtering, measuring and guiding the social media presence of brands, products, and corporations.

Social Media Manager | Digital Services | Ideation | Social Media Strategist. Working for the Digital PR wing of Media Moments. Monitoring, contributing to, filtering, measuring and guiding the social media presence of brands, products, and corporations. About CompanyMedia Moments is a company that offers comprehensive Ideation, Communication and Digital solutions for brands that are strategic, relevant and measurable.Media Moments believes in creating… Show more Social Media Manager | Digital Services | Ideation | Social Media Strategist. Working for the Digital PR wing of Media Moments. Monitoring, contributing to, filtering, measuring and guiding the social media presence of brands, products, and corporations. About CompanyMedia Moments is a company that offers comprehensive Ideation, Communication and Digital solutions for brands that are strategic, relevant and measurable.Media Moments believes in creating exceptional ‘Moments’ through intelligent campaigns that are supported by great Ideas, effective Storytelling and interesting Content.Our concepts are powered by strategic communication plans, digital knowledge and meaningful conversations interwoven by seamless design that includes films, illustrations,graphics, creatives, catalogues and infographics.Services which we offer are: PR & Communications I Social Media I Digital Marketing I SEO I SEM I Creative Content I Events I Other Marketing SolutionsHeadquartered in Bengaluru with branches in Delhi, Mumbai and Kolkata and affiliates in more than 50 other cities, the reach and services offered are nationwide Show less

- Handling different PR activities for all the clients- Leading a set of clients to implement PR and brand campaigns- Brand strategy and implementation- Ghost writing and editing contributory articles for clients- Researching, writing and distributing press releases to targeted media- Promoting news stories and features to the media- Event management, including press conferences and promotional events- Working on new business development assignments and pitch… Show more - Handling different PR activities for all the clients- Leading a set of clients to implement PR and brand campaigns- Brand strategy and implementation- Ghost writing and editing contributory articles for clients- Researching, writing and distributing press releases to targeted media- Promoting news stories and features to the media- Event management, including press conferences and promotional events- Working on new business development assignments and pitch presentations Show less

Maintaining the integrity of the product file within SAP (CRM) - End User.Add/Change pricing for specific products. Establish/Add/Change Transfer price.Maintaining a central location for all product file transmittal form paperwork.Maintaining the integrity of the customer file within SAP.Create/Change customer sold to/payer accounts.Backup E-Business Administrator on central registration within Waters' website as needed.Authenticating incoming registrations… Show more Maintaining the integrity of the product file within SAP (CRM) - End User.Add/Change pricing for specific products. Establish/Add/Change Transfer price.Maintaining a central location for all product file transmittal form paperwork.Maintaining the integrity of the customer file within SAP.Create/Change customer sold to/payer accounts.Backup E-Business Administrator on central registration within Waters' website as needed.Authenticating incoming registrations. Communicate with denied registrants through email.Map approved registrants to SAP account numberHandling a major part of Contact Management (SAP BP).Entitle approved service plan users to Elite website. Approve New Product RegistrationsMaintaining daily/monthly statistics.Processing Acquity & Informatics Community Registrations and giving access to customers & employees accordingly.Processing Web Audit Reports on a day to day basis.Entering the Campaign responses of customers attending seminars, trade shows held by Waters Corp. Maintaining contact database on a daily basis, by ensuring that there are no duplicates in the company database.Strongly involved in presenting regular power point presentations to the management & new hires, our departmental reviews & progress time to time.As a senior member in the team, actively involved in preparing and updating procedures on a regular basis.Actively participated in the CRM 7 Upgrade testing. I was involved in the dry runs of an upgrade during the development & test phases from CRM version 4 to 7, in 2011. Using the upgrade tools, I had to test GUI Contact Reports, Activity/Task, opportunities and more in the test environment. Show less

Worked in the Community Action Team, Reports and Reviews.Involved in providing world-class member services to the members of AOL effectively utilizing the tools provided and abiding call flow script verbatim with prime focus on all metrics.Involved in organizing crew brief agenda to cover all critical information and sharing best practices with the team members.Involved in mentoring new recruits, helping them to adapt to the situation with all information.Following the daily… Show more Worked in the Community Action Team, Reports and Reviews.Involved in providing world-class member services to the members of AOL effectively utilizing the tools provided and abiding call flow script verbatim with prime focus on all metrics.Involved in organizing crew brief agenda to cover all critical information and sharing best practices with the team members.Involved in mentoring new recruits, helping them to adapt to the situation with all information.Following the daily activities with the team leader, monitoring the consultants, giving feed back, upgrading them to the next level.Handled a team of 12 people and also achieved a best POC for the entire department.AchievementsHave been the Point Of Contact (POC) for the team during the absence of the team leader on several occasions.Awarded Roaring Tiger of the team for the month of AUG '03 & JULY '04.Involved in planning various strategies for the team to achieve the targets.Met the set targets consistently and also awarded for Perfect Attendance.Took initiative in setting up the CAT R&R queue and also mastering in all the tool functions. Show less