Results-producing, initiative-taking Administration Manager with over 15 years of experience demonstrating continuous improvements in office productivity, operational efficiency, customer service, and stakeholder engagement. An exceptional problem-solver and a servant leader who facilitates teams toward their delivery objectives and helps build high-performing, self-managing teams. Customer service oriented and excellent at managing crises and ensuring customer loyalty. A bilingual professional (Arabic and English) possessing brilliant people skills with the ability to efficiently cope with work pressure.