Abdullah Adel

Abdullah Adel Email and Phone Number

Planning Specialist @ e& global services
Cairo, Cairo Governorate, EG
Abdullah Adel's Location
Cairo, Egypt, Egypt
About Abdullah Adel

Seeking for an opportunity to utilize my skills to contribute to the growth of the organization where my skills and knowledge can be used to the fullest.

Abdullah Adel's Current Company Details
e& global services

E& Global Services

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Planning Specialist
Cairo, Cairo Governorate, EG
Abdullah Adel Work Experience Details
  • E& Global Services
    Planning Specialist
    E& Global Services
    Cairo, Cairo Governorate, Eg
    View
  • Alorica
    Wfm Specialist
    Alorica Dec 2024 - Present
    Egypt
    Planner for DiDi Australia & Egypt:Responsible for workforce planning for a transportation account, ensuring efficient scheduling and resource allocation.Utilize analytical skills to forecast workload and optimize staffing for seamless operations.
    View
  • E& Global Services
    Wfm Specialist
    E& Global Services Jan 2023 - Dec 2024
    Egypt
    Workforce Planner:Created accurate forecasts and schedules for non-voice channels, including Etisalat UAE’s chat and email support.Ensured resource optimization and service consistency by analyzing historical data and projecting staffing needs effectively.Real-Time Management:Monitored and managed real-time performance across more than 9 queues, ensuring optimal service levels.Developed automated real-time sheets, reports, and adherence tools, enhancing operational efficiency and accuracy
    View
  • Scientific Office Of Engineering Consultants
    Data Specialist
    Scientific Office Of Engineering Consultants May 2022 - Jun 2022
    Egypt
  • Narss
    Senior Data Analyst
    Narss Mar 2022 - May 2022
    Egypt
    View
  • Narss
    Data Analyst
    Narss Sep 2020 - Feb 2021
    Egypt
    View

Abdullah Adel Education Details

Frequently Asked Questions about Abdullah Adel

What company does Abdullah Adel work for?

Abdullah Adel works for E& Global Services

What is Abdullah Adel's role at the current company?

Abdullah Adel's current role is Planning Specialist.

What schools did Abdullah Adel attend?

Abdullah Adel attended Helwan University Cairo.

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