○ Building out new Sites network infrastructure from Access - Distribution/Core - WAN -internet . ○ Configure and Implement layer 2 Access switches and Distribution layer . ○ Configure L3 configuration In between Core to WAN and Core to Internet . ○ working with L3 protocols such as OSPF, BGP,EIGRP . ○ Manipulating Routes using Route maps , Prefix lists , Access Lists , Metrics. ○ Configure Proper QoS Config to Maintain Links BW Utilization . ○… Show more ○ Building out new Sites network infrastructure from Access - Distribution/Core - WAN -internet . ○ Configure and Implement layer 2 Access switches and Distribution layer . ○ Configure L3 configuration In between Core to WAN and Core to Internet . ○ working with L3 protocols such as OSPF, BGP,EIGRP . ○ Manipulating Routes using Route maps , Prefix lists , Access Lists , Metrics. ○ Configure Proper QoS Config to Maintain Links BW Utilization . ○ working with L2 protocols such as Spanning tree , EtherChannel ..etc ○ Monitor and make sure that our existing network is running optimally . ○ Troubleshoot and provide support to customers who are experiencing network related issues . ○ Troubleshooting routing problems related to BGP , OSPF , EIGRP . ○ Troubleshoot Layer 2 Issues and Access Layer Problems . ○ Working on Fortigate&ASA Firewall . Show less

• Coordinating New Projects from All IT Aspects (Network - Server - Security) • Prepare New Accounts Needs from IT Perspective (Hardware and Software) • Working on IT Daily tasks within a Huge Contact Center Organization • Supporting Operations It Issues on a daily basis .

*Solving Daily Trouble Tickets related to IT Oprations ( system Issue , AD User Issues , Windows Issue )*Troubleshooting Network and System Issue

handling technical inquiries related to internet connection in Canada