Provide coaching on various topics such as HR management , business and project management

capacity building, Monitoring and evaluation, economic empowerment, shelter,WASH..etc

Reporting to GM, establishing the HR systems in the company locations (Istanbul, Mersin, Izmir).Entrusted with responsibility of making the policies and procedures for the whole company and the quality

Reporting to the project manager establishing the training program and implementing it for the beneficiaries in Istanbul, Ankara and Gaziantep.Assigned with responsibility of making the training related advice during the events related to program

Reporting to Chairman, managing end to end HR in group , all Turkish and all regions and Academy Center .Entrusted with responsibility of making the company policies and procedures for the whole company and ISO implementation.our group includes:cosmetics and perfumesretail fashionF&Beducationhealth Escalated the Group manpower by 300% by hiring best staff to fulfill the projects full objectives Improved employee retention by making organizational structure , process including succession planning by aligning staffing to business strategies. Played a key role in the recruitment job postings, senior positions phone screen and training strategy of 200 sales employees in all regions Created the Group companies operations manual with more than 200 processes with implementation on online system

Reporting to GM, managing end to end HR, Administration and Properties from planning, implementation, recruitment, and employee engagement functions for the organization , rental agreements , maintenance management , licensing and regulations’ compliance through a team of 10 personnel.Entrusted with responsibility of managing all functions entailed in management of HR restructuring such as Recruitment, Employee relation, Compensation & Benefits, Administration

Conduct service check for luxury brands, five stars hotels , restaurants and retailers

Reporting to GM, devising and implementing strategies for improving internal communications, HR, performance management, KPO setting and organizational development practices.Coordinating with the Abu Dhabi Education Counsel (ADEC) assessment agency about the contractual deliverables and program KPO Leading professional development activities through overall management of training needs analysis, training program development and implementation across various functional areas.Assisting Group HR in the Talent Management cycle including Hay job profiling, sourcing, developing competencies, recruiting, and assessing new and existing employees.Escalated the company revenues by 5% by establishing a Performance Management system for the for the operations staff to fulfill the projects full performance bonus Improved employee retention by evaluating organizational structure process including succession planning by aligning staffing to business strategies. Played a key role in the recruitment and training of 300 martial arts sports coaches and improvements in professional development program in the company thereby facilitating the company fulfilling the obligations of a multi-million dollars' contract Enabled the implementation of an induction training program to guide the new hire on the concept of their roles and responsibilities in the company. Contributed in creating and managing HR and company manual work plans and procedures which is in relation to the company quality management system in line with the ISO 9001:2008

Revised and implemented new competencies & KPI’s based 360 performance management system which include the coaching and supervision sessions plus performance appraisal automated system to evaluate the staff bi annually in alignment with the business objectives of the company  Coordinate process and performance management for quality improvement and KPI’s monitoring and internal audits for all levels of departments Ensure bi annual performance data is collected and to make recommendations for bonus and increment plans with the head of HR to submit to the management for approval Regularly report the mystery shopper report and analysis of performance and quality improvement areas and impacts to concerned manager Establish a continuous quality audit plan to achieve improvement effort and effective reporting system Performing job evaluation and analysis to review organization structure and advocated revision in company's structure, layout and HR policies to senior management.

Manpower Planning and RestructuringCustomer Experience EnhancementNationalizationRecruitment and SelectionRetail Trainings and Development Organizational Restructuring Vendor and Supplier TrainingsEmployee Engagement and Performance Management.

Extended key assistance in establishing HR manual work plans and procedures organizational chart / skill matrix and in the implementation of performance management system. Actively participated in Business intelligence report writing and design and then delivered the practical awareness session for the top executives to see the real time business results.Significantly contributed to the establishment of a professional development portal encompassing pre assessment module, electronic learning module, Bulletin board for discussion, Resource center, Electronic feedback/evaluation Form and an Electronic registration system.Conducted key in house training for various packages & topics (business applications SMS - IBS, soft skills, PRINCE 2 Project management) for all Staff levels in KSA, Bahrain, Kuwait, UAE.Effectively created 300 pages of How to and training documents from scratch for the new customer management software which included illustrations flowchartsSuccessfully handled the following projects: ~Domain migration and MS exchange migration for all the company location (GCC, Levant, Egypt) ~IBS system project (Customer Relation & accounting system) ~Prepaid calling card Orbit Voice deployment project, training and testing ~Professional development portalResponsibility Outline: HR Plans and Policies Preparation ~Learning and Development~ Performance Management ~IT Projects Management ~Training Material Preparation ~Call Center Trainings.

Prepared new initiatives, training strategies and plans for not just the trainers, but also the trainees.Managed a team of 6 trainers and guided them accordingly to achieve the company and unit objectives.Extended key advice on New Horizons/Human Soft employees in terms of customer care, communication skills techniques and behavior etiquette.Successfully conducted training sessions for trainees on courses offered in the center, ranging from basic skills to advanced technical training.Facilitated training sessions offering customized courses to corporate customers such as: Emirates airlines, Dubai duty free, Dubai Aviation, Ports authority, Immigration, customs, Standard Chartered bank, Dubai Islamic bank.·Spearheaded projects on office management that included soft skills, Business writing, time management, task planning...etc. and prepared materials and handouts as and when required.Trainings delivered :Advanced MS office in english and arabic . excel . word . PowerPoint. access . Office management Storytelling Task planning Business writingCommunication skillsCareer counseling Training consulting and TOTOrganizational development Business strategyLeadershipInterpersonal skills ,job fairs,interpersonal communicationProject management methodology and tools

Trained users/teachers in MS Mail and Microsoft Office 2000.Worked with the Seed health lab staff and management on the research and database analysis.Assisted in presentation of the data collected to the appropriate section management.Handled projects for establishing research & Data center, domain, network infrastructure, e-mail/internet services and IT classrooms.Successfully developed the curriculum and training materials.Adapted and selected software for absolute use in classroom sessionsEducationProfessional developmentIT and education system project management