Business Analyst
CurrentDetermining system efficiency and functionality byliaising with internal departments and end-users.Efficiently integrating new systems, programs, andapplications with business operations and services.Analysing and improving the performance of web-basedcustomer portals and support services.Ensuring end-user proficiency with new systems,programs, and applications across departments.Monitoring product licenses and ensuring compliancewith IT industry regulations.Ensuring that computer hardware remains compatiblewith system enhancements and updates.Promoting system efficiency and security by integratingperformance metrics and encryption.Implementing new advancements in the field of systemand enterprise architecture.