Servicenow Developer
CurrentResposibilities:• Solving business problems by automation. • Created various Portals – like Legal Portal,KB Portal Facility Portal, IT Service Portal and Supplier Portal• Creating Workflows for Service Catalog Requests.• Creating Business Rules, Client Scripts, UI Policy and UI Page, Script Include, ACL etc in order to solve business Problems.• Customized Service Portals and widgets.• Imported data from Oracle Cloud through Outbound REST API.• Created PDF on approvals through PDF API.• Customized Now Mobile app to fulfill Business Requirements. • Added new Record screens, Navigation screen, Form screens, action function etc.• Saved cost to company by modifying widgets and creating custom apps.• Developed good and attractive notifications through Notification Script and HTML/CSS to solve business problems.• Imported Data through Integrations, created Transform Scripts, Transform Map and Import set.• Automating Notifications.• Worked on modules like Incident Management, Change Management and Request Management.• Oracle HCM Fusion integration for importing user details.• MS Teams Integration for effective communication.• Set up Virtual Agent Lite.• Created Custom Topics.• Wrote Background Scripts and Schedule Jobs for solving various business problems through automation.
