• Great understanding for internal and industry regulations, remained informed of emerging issues, and applied appropriate due diligence in adherence with operating policies/ procedures. • Trade and transaction reporting, and payments processing• Fraud/AML/KYC/Insider Risk analysis and mitigation experience• Assured work to meet SLA & compliance standards for service and productivity.• Consistently exercised discretion in managing correspondence, information, and all matters of confidentiality; escalated issues when required.• Reconciled 100+ trades and transactions daily• Supported the timely and accurate completion of business processes including completing and recording transactions and trades for both the organization and global clients.• Actively reviewed internal processes/activities and provided ideas for process improvement.• Investigated and escalated non-standard or high-risk activities as appropriate.• Adhered to enterprise frameworks and methodologies that relate to operations activities for own area (e.g., Anti- Money Laundering, Business Continuity Management, Global Compliance)• Provided business analytics and technical expertise for both immediate projects and transformation design programs.• Developed and Produced dashboards displaying key KPIs• Liaised with key stakeholders from Compliance, Business, and IT etc. to further business process completion and business requirements gathering• Identified gaps and created action plans – built documentation for activities across countries for corporate functions, working along ISDA confirmations• Project lead for Exception management project, General ledger balance projects and trade transition project• Provided data analysis and breakdown (determination, remediation, reporting) of project KPIs• Wire payments processing, optimization. • Helped conduct and lead out user acceptance testing for various implementations and facilitated working sessions with large numbers of stakeholders

• Ensured client compliance through client account auditing using IBM content navigation. • Conducted Policy updating for Client account compliance and anti-money laundering procedures. • Interpret data, analyze results, and provide ongoing reports on group and program performances.• Identified workflow efficiencies and ways to improve and simplify processes.• Engaged and consulted with stakeholders to elicit key requirements, business needs and process workflow. • Provided data analysis and breakdown (determination, remediation, reporting) of project KPIs• Led customer account remediation project• Liaised with Senior Analysts to identify any risks, considerations, and further business process improvements. • Provided data analysis and breakdown of project progresses• Reviewed, analyzed, remediated, and evaluated business systems and user needs to support enhancements and projects which progress the overall business and IT product strategy.• Supported the development of training material for new processes and conducted individual analytics to improve overall business processes. • Helped conduct and lead out user acceptance testing for various implementations • Facilitated requirements gathering and working sessions with large number of stakeholders • Worked with various teams including fraud, wealth and cybersecurity

● Customer and Retail Price Auditing● SAP and RMS Data management, maintenance and analysis ● Ensured master data integrity in key systems as well as maintaining the processes to support data quality.● Identified areas for data quality improvements and resolved data quality problems through appropriate choice of error detection and correction, process control and improvement, or process design strategies● Developed and implemented strategies to translate business requirements and models into feasible and acceptable data warehouse designs to ensure that business needs are met● Provides data consulting in support of business and information technology initiatives to clients to improve client database systems.● Contributed to critical business decisions including (models), data acquisition, data retention policies and data life cycle policies

● Inventory, Budget, and Database Management ● Planed, coordinated, and oversaw operations on company projects ● Worked with upper management on project strategy and how aligned with their goals and budget ● Developed dashboards outlining company metrics and outlining lagging areas● Discussed product strategy whilst outlining the involvement of KPIs● Maintained documentation of work processes and institutional knowledge in a centralized, web-based database● Saved thousands by implementing cost-saving initiatives that addressed long-standing problems

● Inventory, Budget, and Database Management ● Planed, coordinated ,and oversaw operations on company projects ● Worked with upper management on project strategy and how aligned with their goals and budget ● Maintained documentation of work processes and institutional knowledge in a centralized, web-based database● Saved thousands by implementing cost-saving initiatives that addressed long-standing problems