Abdullah P. Email & Phone Number

Greater Toronto Area, Canada

Providing clear and concise instructions to drivers during road closures or detours resulting in more happy customers and flow of traffic.Reporting incidents, traffic violations, and equipment malfunctions to supervisorsWorking in Adverse weather conditions and varying environmentsImplementing traffic control plans and adhering to established safety protocols which resulted in a safe working environment and traffic flowing.Able to work alone in different… Show more Providing clear and concise instructions to drivers during road closures or detours resulting in more happy customers and flow of traffic.Reporting incidents, traffic violations, and equipment malfunctions to supervisorsWorking in Adverse weather conditions and varying environmentsImplementing traffic control plans and adhering to established safety protocols which resulted in a safe working environment and traffic flowing.Able to work alone in different environments by focusing on the task at hand Show less

Called customers to organize and book appointments for installations.Listening to customer needs and helping resolve their issues which resulted in more jobs for the companyManaged high volumes of callsAnalyzed jobs, outcomes and customer complaints which resulted in improved customer service by the companyProficient in using software/dashboardSuccessfully developed documentation regarding jobs, location, job ID’s and overages assessed to customers which… Show more Called customers to organize and book appointments for installations.Listening to customer needs and helping resolve their issues which resulted in more jobs for the companyManaged high volumes of callsAnalyzed jobs, outcomes and customer complaints which resulted in improved customer service by the companyProficient in using software/dashboardSuccessfully developed documentation regarding jobs, location, job ID’s and overages assessed to customers which was given to the manager at the end of everyday.Proofreading contactor notes and documentationAble to pay close attention to detail regarding jobs, location, compensation and job specifics Show less

Bachelor Of Arts - Ba, Political Science And Government

High School Diploma