• Lead cross-functional project teams through Agile Methodology with Scrum, from requirements to deployment.• Identify organizational needs, analyze requirements, and define project scope with comprehensive business cases.• Formulate detailed project plans aligning with technical objectives and team roles.• Monitor project progress, resolve issues, and ensure stakeholder satisfaction.• Facilitate daily Scrum meetings and drive collaboration within the team.• Act as the primary contact for external communication, collaborating with stakeholders for project success.• Skilled in adeptly utilizing JIRA Software for workflow configuration, dashboard creation, and integration with complementary tools to optimize project management efficiency.

-Technical expert principal functions to assist, support, give technical feedback and recommend solutions, services related to “fixed and mobile”. - Technical Expert has to troubleshoot and solve the technical issues on spot using - Escalate and report to higher level if common issue has been detected. - To be up to date with the existing and new technology standards. - To know the troubleshooting steps for E-Life services

- Installing and configuring Windows Server Active Directory, POS (Point of sale), Raids, Switches, and Virtual Machines.- Upgrading and troubleshooting Blade Server (Hosts).

- Responsible for several duties during the SIS (Student information system).- Test and troubleshoot SIS system and report the errors and bugs,Report technical problems to the Development Team.