Abdullah Gbr Email & Phone Number

Sharjah, United Arab Emirates

Sharjah Emirate, United Arab Emirates

- Monitor and manage assigned accounts to ensure timely and accurate recovery of outstanding debts.- Contact debtors via phone, email to discuss payment options and negotiate settlements.- Develop and implement repayment plans based on financial assessments and debtor capabilities.- Maintain accurate and up-to-date records of all communication and transactions related to debt recovery.- Ensure all debt collection activities comply with relevant laws, regulations, and company policies.- Provide regular updates and reports on recovery progress and account status to management.- Maintain a high level of professionalism and customer service when interacting with debtors to foster positive relationships and facilitate repayment.

New Cairo, Cairo, Egypt

- Develop and Implement strategies for managing and collecting outstanding debts, loans, or overdue items.- Assigning impaired accounts and account receivables to collection agencies for agile debt recovery criteria.- Monitor and analyze collection performance, identifying areas for improvement.- Review and evaluate delinquent accounts, determining appropriate actions with legal agencies.- Collect the files and cheques related to non-performing customers and send them to the legal department.- Implement forecast reports and MIS reports to the management.- Manage external collection agencies coordinators and track their productivity and expense claims.- Perform site visits to external agencies to track performance and ensure abidance with bank procedures.- Handling complaints and solving the customer's problems.

New Cairo, Cairo, Egypt

- Analyze customer files with validation of contact points.- Propose and negotiate payment agreements with customers based on decision-making tools.- Handle high volume service calls to remind customers that their payments are overdue.- Fulfilling a role as team leader by tracking the team efficiency to achieve bank targets.- Follow-up individual performance indicators, and set up action plans with the team.- Maintained a professional manner while communicating with debtors via phone calls, emails, and letters.- Managed a high volume of collection cases while prioritizing tasks and ensuring efficient completion.- Utilized collection software to track account activity, update records, and generate reports.- Ensured adherence to all relevant laws and ethical guidelines during the collection process.

New Cairo, Cairo, Egypt

- Managed customer inquiries via phone, email, and face to face, ensuring accurate responses.- Generate sales leads by identify potential opportunities during customer interactions.- Establish sustainable relationships and trust through open and interactive communication.- Maintain records of customer interactions, transactions, comments, and complaints.

New Cairo, Cairo, Egypt

Listening to customer requirements and presenting appropriately to make a sale.Maintaining and developing relationships with existing customers in person and via telephone calls and emails.Cold calling to arrange meetings with potential customers to prospect for new business.Responding to incoming email and phone inquiries .Acting as a contact between a company and its existing and potential markets.Negotiating the terms of an agreement and closing sales.Gathering market and customer information.Representing my company at trade exhibitions, events and demonstrations.Reviewing my own sales performance, aiming to meet or exceed targets.Gaining a clear understanding of customers' businesses and requirements.

Bachelor'S Degree, Business/Commerce, General

Human Resources Management

- Organizational Behavior - Recruitment and Selection - Compensation and Benefits - Employee Relation