Assistant Technical Support Supervisor
Current• Promoted to Assistant Technical Support Supervisor on May 2022; manage scheduling for 5 Support Technicians.
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@mechdyne.com
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3 phones found area 641
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LinkedIn matched
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Abdullah Siddiqi is listed as Assistant Technical Support Supervisor at Mechdyne Corporation, a with 182 employees, based in Houston, Texas, United States. AeroLeads shows a work email signal at mechdyne.com, phone signal with area code 641, and a matched LinkedIn profile for Abdullah Siddiqi.
Abdullah Siddiqi previously worked as Senior Technical Support Engineer at Mechdyne Corporation and Independent Contractor - PC Integrator at Self Employed. Abdullah Siddiqi holds Bachelor'S Degree, Engineering from Hcc/Ut Tyler.
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COMPUTER & SYSTEMS INTEGRATION • EXECUTIVE IT SUPPORT • SYSTEM DESIGN & BUILD • PROBLEM SOLVING • SOFTWARE TROUBLESHOOTING • CUSTOMER SERVICEI offer more than 15+ years of experience as a Technical Support Engineer managing best practices for integrated technologies. My expertise includes root cause analysis, writing current and future state for technical processes, training teams in troubleshooting and ticket management using ServiceNow. I built a rapport with Fortune 100 customers based on top notch service and technical support which lead to the largest contract renewal ($8MM). Managing up to 10 support tickets daily with over 95% success rate. Key Areas of Strength: LAN / WAN / Routers ★ Active Directory ★ Troubleshooting ★ OS installation & configuration ★ Level 3 Support ★ VLANs & NIC Configuration ★ Executive Consultation Skills ★ 3rd Party Vendor Applications: App Space (admin) OS: Windows & LinuxContact Information:✆ 281.748.7210✎ abuman782@yahoo.com
Listed skills include Engineering, Finite Element Analysis, Customer Service, Manufacturing, and 16 others.
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Houston, Tx
• Promoted to Assistant Technical Support Supervisor on May 2022; manage scheduling for 5 Support Technicians.
Houston, Texas Area
Subject matter expert (SME) in product platform experience with AppSpace digital signage servers including administrator and partnering with sales to recommend a support strategy for targeted accounts. Lead training and assisted in resolving system issues across North America (United States & Canada). Writing processes and supporting business functions utilizing the KCS methodology (Knowledge-Centered Support). Experience educating and mentoring teams through customized training and continuous improvement exercises. Partners with research and development (R&D) teams for training and product documentation. RF certified professional for AV technology. • Support Engineer for four locations of a $300+ BB customer and minimize executive downtime by 75% by troubleshooting and completing a root cause analysis.• Provide Pre-Sales Support for Sales team on digital signage which resulted in expanded knowledge of hardware solutions and added revenue.• Reduced cost up to $100K YOY by bridging custom legacy systems to remain active by utilizing AMX, Crestron, Extron, Kramer, CISCO, and Barco hardware.
Houston, Tx
Experience building custom PCs for point of view functionality. Based on customer needs would build PC for gaming, video editing, business management and general media centers. Provide 5-star customer service which includes cost analysis, third party negotiations, software implementation and custom production support.
Houston, Tx
Engineering Co-Op for manufacturing engineer and maintenance group at General Electric. -Managed work order database-3D Modeled several machine parts and fixtures using Unigraphics software.
Other employees you can reach at mechdyne.com. View company contacts for 182 employees →
Denzel Gomez
Colleague at Mechdyne CorporationAmes, Iowa, United States
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Nathan M.
Colleague at Mechdyne CorporationMarshalltown, Iowa, United States
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Adam Thurston
Colleague at Mechdyne CorporationAmes, Iowa, United States
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Matt Schmitz
Colleague at Mechdyne CorporationDes Moines, Iowa, United States
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Alex Baldi
Colleague at Mechdyne CorporationPark Ridge, Illinois, United States
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Jason Keeney
Colleague at Mechdyne CorporationSt Joseph, Missouri, United States
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Sue Goodman
Colleague at Mechdyne CorporationMarshalltown, Iowa, United States
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Patrick O.
Colleague at Mechdyne CorporationChicago, Illinois, United States
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Bryce Sakach
Colleague at Mechdyne CorporationPhiladelphia, Pennsylvania, United States
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Louis Fratto
Colleague at Mechdyne CorporationGreater Chicago Area, United States
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Activities and Societies: Concert band, jazz band
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Abdullah Siddiqi works for Mechdyne Corporation.
Abdullah Siddiqi is listed as Assistant Technical Support Supervisor at Mechdyne Corporation.
AeroLeads has found 1 work email signal at @mechdyne.com for Abdullah Siddiqi at Mechdyne Corporation.
AeroLeads has found 3 phone signal(s) with area code 641 for Abdullah Siddiqi at Mechdyne Corporation.
Abdullah Siddiqi is based in Houston, Texas, United States while working with Mechdyne Corporation.
Abdullah Siddiqi has worked for Mechdyne Corporation, Self Employed, and Ge Energy Power Conversion Naval Systems Inc..
Abdullah Siddiqi's colleagues at Mechdyne Corporation include Denzel Gomez, Nathan M., Adam Thurston, Matt Schmitz, and Alex Baldi.
You can use AeroLeads to view verified contact signals for Abdullah Siddiqi at Mechdyne Corporation, including work email, phone, and LinkedIn data when available.
Abdullah Siddiqi holds Bachelor'S Degree, Engineering from Hcc/Ut Tyler.
Abdullah Siddiqi is listed with skills including Engineering, Finite Element Analysis, Customer Service, Manufacturing, Mechanics, Laboratory, Troubleshooting, and R&D.
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