Abdullah Muhammad, M.A., Cpmp Email & Phone Number

Des Moines, Iowa, United States

Des Moines, Iowa Area

Chief administrator for all employer-facing programs, benchmarking, and federal reporting for the State of Iowa's Unemployment Insurance programs. UI Tax Bureau consists of Employer Account Maintenance, New Employer Tax Liability, Quality Control, Employer Collections, Benefits Accuracy/Quality Control, Employer Auditing, and Employer Misclassification programs for Iowa’s nearly 90,000 employers.-Lead division of staff receiving and managing employer tax revenues of nearly $1B. $36M in delinquent funds collected annually. -Lead team of managers and staff across 8 program areas. -Responsible for KPI’s being reported IWD Senior Leadership, U.S. Department of Labor, IRS, and other federal and state partner agencies. -Agency point-person for budget abstracts, funding requests, and grant proposals to the USDOL for 2020 CARES Act and 2021 American Rescue Plan Act funding. -Manage special programs related to agency-wide system modernization.TECHNICAL AND COMPUTER SKILLS:Remote collaboration tools: MS Teams, SharePoint, Slack, Zoom, Google Chat, Google Meet, Adobe Connect, GoToMeeting, GoToWebinar, Dropbox, Box, OneDrive Document Software: MS Office/Office 365 (Word, Excel, PowerPoint, Outlook, OneNote), Google Suite (Drive, Docs, Sheets, Slides, Admin), Apple iWork (Pages, Numbers, Keynote), additional document-sharing platforms Additional: VMware, Zoho CRM, Salesforce, RStudio, Business ObjectsWide tech proficiency; adopting new technology quickly and independently

Central Iowa

Monarch Training and Development provides high-quality, engaging WORKshops and consulting services to equip leaders and their teams with the tools to create racially equitable organizations and communities.The Dismantling Race WORKshop is one of Monarch’s core offerings. This two-day learning exchange is designed to equip participants with a deeper understanding of the ideas of race and racism, their origins, and their many forms; understanding the phenomenon of implicit racial bias, and to develop general principles of equity that can be implemented in your organizations and relationships. The concepts introduced in this learning exchange are designed to be part of a graduated approach to developing an anti-racist leadership team, workforce, and ultimately an anti-racist organization. Monarch Training and Development specializes in "Cross Niche Consulting": An approach that maximizes the skills and expertise gained through more than 20 years in the fields of Counseling, Government Management and Leadership, Sales & Marketing, Consulting, Team-Building, and running a 2-time Inc. 5000 Fastest Growing Company.— Provide Diversity, Equity & Inclusion (DEI) presentations, workshop facilitation, and consulting services for leadership teams and front-line practitioners. — Conduct equity auditing, Benefit/Cost Analysis, and change management plans for leadership and equity efforts for targeted populations.— Provide coaching, strategic planning, and technical assistance for teams seeking to enact policy and practice change to improve organizational outcomes. — Provided training content to over 15,000 participants in a variety of industries.TECHNICAL AND COMPUTER SKILLS:Remote collaboration and training tools: MS Teams, SharePoint, Slack, Zoom, Google Chat, Google Meet, Adobe Connect, GoToMeeting, GoToWebinar, Dropbox, Box, OneDriveWide tech proficiency; adopting new technology quickly and independently

Ames, Iowa, United States

- Statewide contracted trainer for Iowa Department of Human Services (DHS) staff, providers, community partners, and foster parents. - Developed and delivered case management, policy, mental health, and DEI content to staff using synchronous and asynchronous delivery methods. - Provided research data on program impact to Child Welfare Training Project staff and DHS partners.TECHNICAL AND COMPUTER SKILLS:Remote collaboration tools: MS Teams, SharePoint, Slack, Zoom, Google Chat, Google Meet, Adobe Connect, GoToMeeting, GoToWebinar, Dropbox, Box, OneDrive Document Software: MS Office/Office 365 (Word, Excel, PowerPoint, Outlook, OneNote), Google Suite (Drive, Docs, Sheets, Slides, Admin), Apple iWork (Pages, Numbers, Keynote), additional document-sharing platforms Additional: VMware, Zoho CRM, Salesforce, RStudio, Business ObjectsWide tech proficiency; adopting new technology quickly and independently

Des Moines Metropolitan Area

Supervised 25 Behavioral Health Intervention Services (BHIS) staff.• Networked with area referral sources and monitored accuracy andtimeliness of billable hours from clients and insurance providers.• Assisted with 2015-2016 Managed Care Organization (MCO) transition.• Provided intervention services to children and adolescents to assist withmental and behavioral health disorders.

Overland Park, Kansas

- Oversaw all aspects of 150-employee organization covering 3 territories.- Led team to achieve Inc. 5000 Fastest Growing Companies List in 2011 and 2012 by increasing revenues over 40% year over year. - Implemented DEI practices and client care training into daily operations resulting in increased revenue and market share. - Coordinated DEI-focused sales, marketing, and client care initiatives. - Generated staffing plans, organizational efficiencies, improved KPI’s, and created and “All-In Index” leading to the sales team increasing top-line revenue.- Manage outside sales team using an understanding of consultative selling and relationship management techniques and tools.

Iowa-Polk/Story/Boone Counties

Provided clinical case management and supervision to Child Protective Services staff across Story, Polk, and Boone Counties. Perform various staff management and HR functions. Co-chair committees addressing disproportionality and disparate outcomes of minority and underserved children in the child welfare system. Day-to-day manager providing equity and disparity training and technical assistance to child welfare professionals and community stakeholders. Worked with court partners on kinship care and disparity issues.- Provided training, project management, and technical assistance to statewide staff.- Served as Polk County Juvenile Court co-chair for the Model Court initiative for equity outcomes in the child welfare system- Assisted in drafting statewide child welfare policy and onboarding processes.

--Behavior and life skills teaching to approximately 150 at-risk teens.

B.A. History, Political Science, And Government

Cpmp, Public Management And Policy

M.A., Political Science: Government, Public Policy And Political Behavior