Abdul Wahab Email & Phone Number

Dubai, AE

Dubai, Dubai, United Arab Emirates

• eZhire Technologies – One of the world’s first on-demand car rental apps, operating in UAE, KSA, Qatar and Bahrain, offering customers a seamless way to deliver rental cars to their doorsteps.In this role, I am heading.
• Managed strategic partnerships with banks, airlines, and other key partners, driving a 20% increase in customer acquisition and generating over $1.2 million in additional GMV… Show more eZhire Technologies – One of the.
• Managed strategic partnerships with banks, airlines, and other key partners, driving a 20% increase in customer acquisition and generating over $1.2 million in additional GMV annually.
• Spearheaded the launch of eZhire for Business (B2B), reaching a monthly GMV of $75,000 within 6 months.
• Developed and launched a digital loyalty program, improving customer retention by 15%.
• Launched a B2C offline shops vertical across 7 key locations in Dubai, Sharjah, and Abu Dhabi, increasing bookings by 12% in just 3 months. Show less

Dubai, United Arab Emirates

• In this role, I lead the launch and expansion of operations across 10 cities in the GCC, overseeing partnership operations and driving process automation to enhance efficiency and service delivery.Achievements:
• Launched operations in 10 cities, establishing cloud dispatch centers and scaling the fleet to 2,000+ vehicles, ensuring under 1-hour deliveries.
• Led process automation, reducing delivery times and increasing operational efficiency by 25%.
• Built and led a… Show more In this role, I lead the launch and expansion of operations across 10 cities in the GCC, overseeing partnership operations and driving process automation to enhance efficiency and service.
• Built and led a high-performing team of 80+ professionals across operations, customer success, and logistics, reducing fraud by 20% and mitigating business risks.
• Oversaw the operating P&L, optimizing revenue and achieving a 2x improvement in margins.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Careem (NOW – Food & Groceries) – A food and grocery delivery vertical within Careem, one of the largest SuperApps in the MENA region.In this role, I managed partnerships with over 3,000 vendors, optimizing operational.
• Managed partnerships with over 3,000 restaurants and cloud kitchens, enhancing operational performance and maintaining high service levels.
• Led partner communications, resulting… Show more Careem (NOW – Food & Groceries) – A food and grocery delivery vertical within Careem, one of the largest SuperApps in the MENA region.In this role, I managed.
• Led partner communications, resulting in a 17% reduction in delivery times and a 75% reduction in low-rated orders.
• Trained and onboarded 1,500+ partners in 3 months after acquiring UberEats in UAE.
• Reduced partner-related cancellations from 11% to under 2%, resulting in an additional GMV of USD 25K per week.

Dubai, United Arab Emirates

• Careem (Ride-Hailing Operations) – A leading ride-hailing platform in the MENA region, offering transportation services to millions of users.I led the launch and scaling of ride-hailing operations in Abu Dhabi and.
• Launched and scaled ride-hailing operations in Abu Dhabi and Ajman, growing the supply by 10x.
• Improved KPIs such as ETAs and cancellation rates, reducing cancellations by 50% and improving… Show more Careem (Ride-Hailing Operations) – A leading ride-hailing platform in the MENA region, offering transportation.
• Improved KPIs such as ETAs and cancellation rates, reducing cancellations by 50% and improving ETAs by 20%.
• Used data-driven insights to enhance driver performance and optimize supply retention, improving driver NPS by 12%. Show less

Dubai, United Arab Emirates

• KidsOBaby – An e-commerce platform focused on kids' products and services.As a Co-Founder, I led the overall operations, marketing, and partner acquisition for this startup, scaling the platform’s product catalog and.
• Onboarded 5,000+ SKUs by managing relationships with over 30 vendors and suppliers.
• Built and managed a team of 8 across sales, operations, and tech, streamlining order fulfillment processes.
• Led all contract negotiations, supplier… Show more KidsOBaby – An e-commerce platform focused on kids' products and services.As a Co-Founder, I led the overall operations, marketing, and partner acquisition for this.
• Led all contract negotiations, supplier onboarding, and client communications to ensure smooth operations. Show less

United Arab Emirates

• 2GIS Advertising – A business listing and digital advertising platform with a presence in 350 cities worldwide.I was responsible for managing client relationships and driving digital marketing solutions for SMEs in the.
• Achieved a 170% sales target for Q1 2016 by acquiring new clients and upselling existing ones.
• Signed the largest deal in company history worth $80K, exceeding annual revenue targets by 25%.

Dubai, United Arab Emirates

• Duminex General Trading is an IT company that specializes in ERP and accounting software, based in Dubai.
• The top performer of Q1 2015 by achieving 170% of quarterly sales target by selling ERP & accounting software solutions.

Bachelor'S Degree, Accounting

Acca (Association Of Chartered Certified Accountants), Accounting