· Serve as the proxy for the Operations Manager and lead a team of 20+ in overseeing material availability, operational excellence, safety, engagement initiatives, and quality· Conduct weekly reviews with 11 third-party logistics companies using a vendor scorecard to address operational barriers leading to an increase in KPI’s including safety, quality, and customer satisfaction · Strategically labor plan for three distinct operations by analyzing historical data on attrition rates, volume forecasts, supply chain delays, and benchmark performance metrics.

Directed "Return to Station" and "Same-day" operations, leading a team of over 30 members to efficiently complete package sortation and prepare the station for seamless next-day operations.

As a key driver of store operations, I managed the full inventory lifecycle, from vendor material requests to in-store cataloging and invoice reconciliation. I spearheaded the development of a marketing campaign and website, resulting in a 5% monthly increase in store foot traffic.

• Direct a mentorship program that pairs 48 college students with alumni while increasing program participation by 90%• Creatively develop 5 podcasts that consist of interviews with professionals within the Supply Chain industry to deliver valuable career resources for the organization• Coordinate 2 Student Development workshops to aid 250 members in understanding real-world implications of Supply Chain and skills needed

• Actively implemented new ideas to continuously optimize the overall website experience for members • Imported and tactically maintained the website’s day to day activities by communicating with 12 team members • Led 3 committee members in facilitating sign-ins of 100+ SPO members each event using excel functions for 12 events

• Attended several career development resume and mock interview workshops• Volunteered in various events such as bake sales and community service opportunities• Assisted with tasks related to fundraising while collaborating with 4 other committee members

• Inputted transaction data from client’s monthly bank statements to facilitate quarterly reports and provide visibility for tax filings • Accelerated the tax return process by preparing payroll summaries, quarterly reports, and bookkeeping• Completed a scanning and categorizing project of >1,000 client files using Accounting software with strong attention to detail to minimized clutter by 60%

• Drove $2,500 worth of sales by making phone calls towards potential clients and referrals• Implemented time management skills to fill in all available time slots throughout the week• Attended events and weekly team meetings for effective selling of cutlery products• Influenced buyer decision by communicating benefits and guarantees in a product presentation