Abel Ceja Email & Phone Number

United States

Responsible for creating, reviewing, and managing comprehensive estimates of damages for 1st and 3rd party material damage claims leading to the proper disposition. Manage area team of field estimators. Interprets regulatory compliance and fair claims practices. Negotiates settlements, makes settlement payments, and documents all activities in the most complex of files. Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad… Show more Responsible for creating, reviewing, and managing comprehensive estimates of damages for 1st and 3rd party material damage claims leading to the proper disposition. Manage area team of field estimators. Interprets regulatory compliance and fair claims practices. Negotiates settlements, makes settlement payments, and documents all activities in the most complex of files. Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training. Exhibit mastery in estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities. Build relationships with both internal and external customers. Show less

San Carlos, California, United States

Manage day-to-day operations within the body shop. Scheduling production, parts ordering and vehicle estimating. Lead sales goals by analyzing available daily metrics to target performance and sales goals. teach and grow team knowledge of the industry under my leadership. Dual manage 2 locations for ensuring quality and timely production. Complete and analyze payroll for accuracy. Review EBITA and KPI's to ensure a strong forward operation.

San Carlos, California, United States

Operational Management:Supervise and lead a team of technicians, estimators, and administrative staff.Ensure the efficient workflow of repairs, from intake and estimation to final quality control and delivery.Manage scheduling to optimize shop capacity and meet deadlines.Maintain a clean, organized, and safe working environment.Quality Assurance:Oversee the repair process to ensure that work meets industry standards and manufacturer specifications.Implement and… Show more Operational Management:Supervise and lead a team of technicians, estimators, and administrative staff.Ensure the efficient workflow of repairs, from intake and estimation to final quality control and delivery.Manage scheduling to optimize shop capacity and meet deadlines.Maintain a clean, organized, and safe working environment.Quality Assurance:Oversee the repair process to ensure that work meets industry standards and manufacturer specifications.Implement and enforce quality control procedures.Address any issues or concerns with repair quality promptly.Budget and Financial Management:Develop and manage budgets for the shop, including expenses, revenue, and profitability goals.Monitor and control costs, such as labor, parts, and materials.Review and approve invoices, ensuring accuracy and timeliness.Inventory Management:Maintain adequate stock of necessary parts and materials.Track inventory levels and reorder supplies as needed.Negotiate with suppliers for favorable pricing and terms.Regulatory Compliance:Stay up-to-date with industry regulations, safety standards, and environmental requirements.Ensure the shop complies with all relevant laws and regulations.Staff Development:Recruit, train, and develop staff members, including technicians and administrative personnel.Conduct performance evaluations and provide feedback.Foster a positive and collaborative work environment.Marketing and Business Development:Implement marketing strategies to attract new customers and retain existing ones.Build and maintain relationships with insurance companies, dealerships, and other potential referral sources.Technology and Equipment:Stay current with advancements in automotive repair technology and equipment.Invest in and maintain up-to-date tools and equipment.Emergency Response:Develop and implement emergency response protocols for accidents or unforeseen incidents within the shop. Show less

Dedicated and highly skilled Automotive Estimator with many years of experience in the collision repair industry. Proficient in assessing vehicle damage, preparing accurate repair estimates, and delivering exceptional customer service. Adept at collaborating with insurance companies, suppliers, and repair teams to ensure quality repairs and customer satisfaction.Conduct thorough inspections of damaged vehicles to assess the extent of damage and required repairs.Utilize industry-standard… Show more Dedicated and highly skilled Automotive Estimator with many years of experience in the collision repair industry. Proficient in assessing vehicle damage, preparing accurate repair estimates, and delivering exceptional customer service. Adept at collaborating with insurance companies, suppliers, and repair teams to ensure quality repairs and customer satisfaction.Conduct thorough inspections of damaged vehicles to assess the extent of damage and required repairs.Utilize industry-standard estimating software to prepare detailed and accurate repair estimates.Collaborate with insurance adjusters to negotiate and finalize repair estimates, ensuring alignment with insurance company guidelines.Communicate with customers to explain the repair process, provide estimate breakdowns, and address inquiries and concerns.Order necessary parts and materials, verifying availability and pricing from suppliers.Maintain meticulous records of estimates, communications, and changes to repair orders.Work closely with the repair team to ensure repairs adhere to estimate specifications and industry standards.Conduct post-repair quality checks to ensure repairs meet the estimated standards.Strive to exceed customer expectations by providing exceptional service and timely updates throughout the repair process. Show less

2221 Stevens Creek Blvd

San Jose,Ca

Milpitas

Managed customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising. Maintained both individual and shift sales. Provided daily shift floor coverage. Trained Sales Associates. Supervised POS. Provided security & loss prevention in store. Oversees contest management (Tracking Results & Coaching Performance). Organized shipments, transfers & merchandise. Performed maintenance of store. Opens and closes store. Holds accountability for store sales. Holds… Show more Managed customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising. Maintained both individual and shift sales. Provided daily shift floor coverage. Trained Sales Associates. Supervised POS. Provided security & loss prevention in store. Oversees contest management (Tracking Results & Coaching Performance). Organized shipments, transfers & merchandise. Performed maintenance of store. Opens and closes store. Holds accountability for store sales. Holds accountability for stock and merchandise flow. Maintains company standards regarding personal and store sales/performance metrics. Show less

San Jose ,Ca

As an auto body tech I remove and repair damaged parts. Complete bodywork when required for the vehicle. Prep and wrap for paint. Drop off and pick up customers and there vehicles. As well as administrative work of vehicle files and reports.

San Jose , Ca