Alexa Bellenzeni Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Juno Talent Solutions is a women-founded and women-led talent and RPO firm that collaborates closely with your company to design a talent solution aligned with the business’s needs - from identifying roles and aligning on timelines, to understanding culture and organizational dynamics. As part of Juno’s immersive force of Talent Professionals, I’ll work closely with your team to conduct a thorough intake and will meet with key stakeholders in your organization to understand the business plan, growth trajectory, how products and services are delivered, and how revenue is generated. By using market trends and creating an employer brand, we attract the right talent, which results in delivering you only the best candidates. Once you make your selection, we send the offers, make the hires, and assist with on-boarding.

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Managed daily operations for the Helen O. Dickens Center for Women—a practice within the Ob/Gyn generalist division seeing 130 to 200 patients per day. Developed policies and procedures to improve the delivery of safe, quality patient care. Collaborated with physician and senior leadership to optimize patient access and enhance patient resources. Maintained regulatory compliance to the standards of The Joint Commission.• Directly managed 20 staff members.• Responsible for oversight of 40+ staff members and advanced practice providers in the extended absence of both a Senior Clinical Manager and Administrator of Practice Operations.• Created and optimized new provider schedules for 29 resident physicians to allow for the balancing of workload based on learning year while promoting improved continuity of care in a group-based practice model.• Founding member of a departmental task force to drive employee engagement and improve work satisfaction.• Created an ongoing peer recognition program to foster a feedback-rich environment.• Introduced initiatives and projects to maintain and improve existing facilities.

Philadelphia, Pennsylvania, United States

Managed daily operations for the Helen O. Dickens Center for Women—a practice within the Ob/Gyn generalist division seeing 130 to 200 patients per day. Developed policies and procedures to improve the delivery of safe, quality patient care. Collaborated with physician and senior leadership to optimize patient access and enhance patient resources. Maintained regulatory compliance to the standards of The Joint Commission.• Directly managed 10 staff members.• Promoted to Practice Manager within the same practice.

Philadelphia, Pennsylvania

Oversaw practice operations and supervised front desk staff for the Maternal Fetal Medicine department at the Hospital of the University of Pennsylvania. Coordinated appointments, procedures, and all surgeries for patients and managed all department scheduling templates. Conducted full-cycle data analysis to improve patient flow and optimize the utilization of schedules. Handled the retrieval of medical records as well as fulfilled records requests. Served as the main point of contact for referring providers and practices. Represented the non-clinical practice staff at the division’s weekly operations meetings.• Created new training manual and guidelines for scheduling across the department.• Conducted root cause analysis regarding follow-up scheduling errors. Designed and implemented new return appointment scheduling cards resulting in a 10% decrease in errors. These cards are now standardized and used at all Maternal Fetal Medicine sites across Penn.• Identified and acted as interim practice manager during leaves of absence.

Radnor, Pa

Managed and handled calls and inquiries for the Ob-Gyn call center at Penn Medicine. Coordinated patient appointments and related services, entered and updated patient insurance/billing information, and performed initial triage of patient health concerns.• Responsible for 5 practices spanning 7 locations• Promoted to trainer status in 12 months• Awarded employee of the month 3 times• Maintained effective communication with physicians and nurses• Efficient in EPIC computer charting system

Ardmore, Pa

• Greeted members and assisted with issues regarding billing, account balances, and complaints• Promoted sales/gave tours• Maintained optimal atmosphere for members with focus on safety, cleanliness, and overall customer satisfaction• Assisted in training new associates• Awarded employee of the month twice