Alexa Bellenzeni Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Juno Talent Solutions is a women-founded and women-led talent and RPO firm that collaborates closely with your company to design a talent solution aligned with the business’s needs - from identifying roles and aligning on timelines, to understanding culture and organizational dynamics. As part of Juno’s immersive force of Talent Professionals, I’ll work.

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Managed daily operations for the Helen O. Dickens Center for Women—a practice within the Ob/Gyn generalist division seeing 130 to 200 patients per day. Developed policies and procedures to improve the delivery of safe.
• Directly managed 20 staff members.
• Responsible for oversight of 40+ staff members and advanced practice providers in the extended absence of both a Senior Clinical Manager and Administrator of Practice Operations.
• Created and optimized new provider schedules for 29 resident physicians to allow for the balancing of workload based on learning year while promoting improved continuity of care in a group-based practice model.
• Founding member of a departmental task force to drive employee engagement and improve work satisfaction.
• Created an ongoing peer recognition program to foster a feedback-rich environment.

Philadelphia, Pennsylvania, United States

• Managed daily operations for the Helen O. Dickens Center for Women—a practice within the Ob/Gyn generalist division seeing 130 to 200 patients per day. Developed policies and procedures to improve the delivery of safe.
• Directly managed 10 staff members.
• Promoted to Practice Manager within the same practice.

Philadelphia, Pennsylvania

• Oversaw practice operations and supervised front desk staff for the Maternal Fetal Medicine department at the Hospital of the University of Pennsylvania. Coordinated appointments, procedures, and all surgeries for.
• Created new training manual and guidelines for scheduling across the department.
• Conducted root cause analysis regarding follow-up scheduling errors. Designed and implemented new return appointment scheduling cards resulting in a 10% decrease in errors. These cards are now standardized and used at.
• Identified and acted as interim practice manager during leaves of absence.

Radnor, PA

• Managed and handled calls and inquiries for the Ob-Gyn call center at Penn Medicine. Coordinated patient appointments and related services, entered and updated patient insurance/billing information, and performed.
• Responsible for 5 practices spanning 7 locations
• Promoted to trainer status in 12 months
• Awarded employee of the month 3 times
• Maintained effective communication with physicians and nurses
• Efficient in EPIC computer charting system

Ardmore, PA

• Greeted members and assisted with issues regarding billing, account balances, and complaints
• Promoted sales/gave tours
• Maintained optimal atmosphere for members with focus on safety, cleanliness, and overall customer satisfaction
• Assisted in training new associates
• Awarded employee of the month twice