High knowledge and experience of Information Technology (IT), services industry and outsourcing marketing supporting multinational companies in sectors like energy, telecom, banking, transportation, manufacture and health.Developer of technical and commercial proposals, business cases and outsourcing contracts. Responsible for interact and support sales teams and customers during the sales processes.Problem detection and analysis of root cause. Analytical and solution focused. Strong organizational skills.Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames.Services Portfolio development/maintenance. Professional oriented to look for solutions that improve customers operations.Experienced professional in vendors/contractors management. Service Level performance reports, Hypercare Support, Service Provider and project performance management.