Senior Field Service Engineer
CurrentCustomer Technical Support on all HP, EMC, NetApp, IBM, Dell Hardware.HP Software Firmware and Patch UpgradesBreak Fix diagnosis, Installation and Configuration of HP9000 RISC and Itanium ServersSAN design, implementation, installation and configuration of Fibre Switches to SANInstallation/configuration and support of HP XP/EVA Disk Array’s on Customer SitesLead training Seminars to 3rd Party Partners on HP Superdome and HP EVA StorageTrain new Internal Staff to perform Break Fix on all HP Hardware and Customer Site AuditsHP-UX Operating System Upgrade from previous versionUsed HP Advisories for bug fixes which included hardware and firmware upgrade