Human-Centered Design: I specialize in design thinking, AR/VR/MR technologies, and creating user-focused, visually compelling solutions, with expertise in computer graphics and animation.Process Optimization: I have mastered Lean Six Sigma and project management methodologies to streamline workflows and deliver projects efficiently.Leadership & Collaboration: I’ve developed strong leadership skills, guiding teams, fostering collaboration, and driving innovation while building meaningful professional networks.Technical Integration: I bridge technical feasibility and user-centered design by using tools like Figma, Adobe Creative Suite, and prototyping methods.Real-World Applications: I’ve applied my skills to enhance community engagement with digital solutions for the Spencer Creek Historical Trail.

- I identified inefficiencies in OPS's scheduling workflows for meat inspectors and designed user-centered solutions to enhance usability and precision.- Conducted user research through interviews and workshops with inspectors, area coordinators, and managers to uncover pain points such as scheduling conflicts and certification gaps.- Designed and prototyped features like bulk scheduling, real-time updates, and a trainee bypass system using Salesforce FSL to address these challenges.- Collaborated with developers, architects, project managers, business analysts, and stakeholders in an Agile environment to ensure seamless implementation and alignment with business goals.- Achieved a 30% increase in task efficiency, a 20% reduction in scheduling errors, and a 25% improvement in user satisfaction, showcasing my ability to drive impactful and scalable solutions.

At Accenture, I worked on enhancing Kaiser Permanente’s EMR health records system built on EPIC software. Using tools like ALM and Python Selenium, I streamlined workflows, improved reporting accuracy, and addressed system inefficiencies. This work directly impacted healthcare providers, administrative staff, and patients by ensuring reliable and timely access to critical health information while supporting operational excellence.- I led workflow optimizations and resolved test case reporting discrepancies, enhancing system reliability and rebuilding client confidence.- I streamlined reporting processes, improving operational efficiency and task execution across teams.- I served as the primary liaison for onshore clients, ensuring clear communication, timely updates, and alignment on project goals.- I mentored junior analysts, conducted knowledge-sharing sessions, and fostered a collaborative team culture to boost productivity and technical proficiency.- I applied Agile methodologies to deliver scalable, user-centric solutions that aligned with both business and user needs.

- I contributed to enhancing Kaiser Permanente’s EMR system, addressing inefficiencies, improving reporting accuracy, and implementing reliable solutions supporting over 12 million members.- I ensured technical alignment with client objectives during Agile sprints and fostered collaboration through knowledge-sharing, building strong technical and teamwork skills.

- Designed and developed features for ongoing projects, ensuring seamless functionality and improved user experiences.- Conducted detailed analysis of user requirements and translated them into effective technical solutions.- Researched and implemented innovative technology designs to enhance system capabilities and meet project objectives.

- Worked on a live project, identifying key issues and providing user-centric solutions that addressed critical pain points.- Conducted detailed analysis of requirements and collaborated with stakeholders to ensure timely delivery of high-quality outputs.- Successfully delivered results under tight deadlines in a fast-paced environment, strengthening problem-solving and time management skills.