Business Analyst
Current• Collaborated with the QA team to identify and document UI bugs/glitches, resulting in a 20% decrease in system errors and an overall improvement in system quality.• Executed SQL queries to extract relevant information from the database, generating detailed reports for the developer team that improved their efficiency by 15%.• Played a key role in client meetings by creating comprehensive meeting notes, fostering clear communication between onshore and offshore teams, and ensuring project alignment, resulting in a 10% decrease in miscommunication errors.• Created and updated comprehensive documentation for work processes, resulting in a 20% reduction in onboarding time for new interns and facilitating a smoother transition into the work environment.• Collaborated closely with the CEO in meetings to provide valuable insights and ideas for the creation of new features in the system, leading to a 30% increase in user satisfaction.
