Abhishek Dwivedi

Abhishek Dwivedi Email and Phone Number

Technology Architect | AI Engineering Manager | Platform Engineering | GenAI | Conversational AI | Virtual Agents | AI/ML | LLM /GenAI | Composable Commerce | Enterprise Collaboration @ Accenture
dublin, dublin, ireland
Abhishek Dwivedi's Location
Noida, Uttar Pradesh, India, India
About Abhishek Dwivedi

I am an experienced AI Engineering Manager and Technology Architect with 15+ years of expertise across Conversational AI, Generative AI (GenAI), Large Language Models (LLMs), and Customer Experience platforms. I have led end-to-end delivery of AI-driven solutions, enterprise platforms, and digital transformation initiatives across industries including Telecom, Oil & Gas, Entertainment, Insurance, and Banking.Currently, I am focused on designing Composable architecture-based GenAI search solutions for eCommerce marketplaces (B2C & B2B), leveraging API-first platforms like Algolia and COVEO. This work involves integrating cutting-edge AI technologies to create scalable, intelligent search experiences that enhance customer engagement and drive business growth.In my most recent role at Accenture, I’ve been part of Accenture's Data and AI capability, driving innovation as an Engineering Manager for Conversational AI and Customer Experience platforms. My work has centered on building scalable AI solutions that integrate seamlessly with enterprise systems, helping global clients achieve next-level customer engagement and operational efficiency.With a strong foundation in Enterprise Social Collaboration, User Engagement (Gamification), Enterprise Knowledge & Content Management, and various hosting models such as Cloud, SaaS, and PaaS, I am known for blending technical creativity with strategic insight. This combination enables me to develop unique, value-driven approaches that push the boundaries of AI and digital innovation.I am passionate about continuous learning, collaboration, and leading teams to success. My work spans geographies and industries, allowing me to adapt to complex challenges while driving forward-thinking AI solutions. I thrive in dynamic environments where innovative ideas can come to life.I hold a B.Tech. in Computer Science from APJ Abdul Kalam Technical University, India, and I’m always eager to connect with former colleagues, industry professionals, and like-minded innovators.Feel free to reach out if you'd like to discuss AI, GenAI, Composable Search solutions for ecommerce, digital transformation—or simply to connect.

Abhishek Dwivedi's Current Company Details
Accenture

Accenture

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Technology Architect | AI Engineering Manager | Platform Engineering | GenAI | Conversational AI | Virtual Agents | AI/ML | LLM /GenAI | Composable Commerce | Enterprise Collaboration
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Abhishek Dwivedi Work Experience Details
  • Accenture
    Gen Ai Architect / Ai Engineering Manager
    Accenture Jun 2021 - Present
    Noida, Uttar Pradesh, India
  • Accenture
    Associate Manager
    Accenture Dec 2015 - Jun 2021
    Gurgaon, India
    - Technology Architect Manager- Platform Engineering Helping to build AI powered platforms CAIP, XaaS- Product Owner- Certified Cloud Solution Architect ( AWS-SAA) - SME for Social Media and Collaboration
  • Accenture Services Private Limited, India.
    Technical Lead
    Accenture Services Private Limited, India. Aug 2013 - Dec 2015
    Gurgaon, India
    - Subject Matter Expert Social and Enterprise collaboration platforms- Innovation and capability development - Engagement architect- Platform customisation and deployment - Vendor / Product / Platform assessments- RFP support and estimations- Jive, IBM Connections, MS Team Site, LimeSurvey - Java, Nodejs, jQuery, MongoDB, MySQL
  • Apple
    Technology Lead (On Contract)
    Apple Apr 2012 - Aug 2013
    Cupertino, Ca
    - Technology Lead for JiveSBS ( OnShore Role )- Cloud to On Premise migration - Large-scale platform deployment- Managed 3 instances of Jive platforms for 3 different regions- Java/J2EE, PostgreSQL, data and application migration, community management
  • Mahindra Satyam
    Technology Lead For Jive ( Social Collaboration)
    Mahindra Satyam Jan 2012 - Aug 2013
    Bengaluru Area, India
    - Technology Lead for JiveSBS- Capability development ( Social and Enterprise collaboration platforms )
  • Nvish Solutions
    Senior Software Developer
    Nvish Solutions Oct 2011 - Jan 2012
    Chandigarh Area, India
    - Senior Jive SBS Developer ( Social collaboration)- Community Migration- Worked for Gaming industry
  • Infosys Technologies Ltd
    Senior System Engineer
    Infosys Technologies Ltd Dec 2007 - Sep 2011
    Bengaluru Area, India
    - Jive SBS Developer - Enterprise and Social Collaboration- Development lead for iEngage Platform

Abhishek Dwivedi Education Details

Frequently Asked Questions about Abhishek Dwivedi

What company does Abhishek Dwivedi work for?

Abhishek Dwivedi works for Accenture

What is Abhishek Dwivedi's role at the current company?

Abhishek Dwivedi's current role is Technology Architect | AI Engineering Manager | Platform Engineering | GenAI | Conversational AI | Virtual Agents | AI/ML | LLM /GenAI | Composable Commerce | Enterprise Collaboration.

What schools did Abhishek Dwivedi attend?

Abhishek Dwivedi attended Dr. A.p.j. Abdul Kalam Technical University.

Who are Abhishek Dwivedi's colleagues?

Abhishek Dwivedi's colleagues are Matteo Anedda, Melissa Ward (Assoc Cipd), Naoimh Hankey, Ganeshraman Janakiraman, Sophie Scarlett, Zithulele Mahlangu, Princess Nicole Gonzales.

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