Abhishek Dwivedi Email and Phone Number
I am an experienced AI Engineering Manager and Technology Architect with 15+ years of expertise across Conversational AI, Generative AI (GenAI), Large Language Models (LLMs), and Customer Experience platforms. I have led end-to-end delivery of AI-driven solutions, enterprise platforms, and digital transformation initiatives across industries including Telecom, Oil & Gas, Entertainment, Insurance, and Banking.Currently, I am focused on designing Composable architecture-based GenAI search solutions for eCommerce marketplaces (B2C & B2B), leveraging API-first platforms like Algolia and COVEO. This work involves integrating cutting-edge AI technologies to create scalable, intelligent search experiences that enhance customer engagement and drive business growth.In my most recent role at Accenture, I’ve been part of Accenture's Data and AI capability, driving innovation as an Engineering Manager for Conversational AI and Customer Experience platforms. My work has centered on building scalable AI solutions that integrate seamlessly with enterprise systems, helping global clients achieve next-level customer engagement and operational efficiency.With a strong foundation in Enterprise Social Collaboration, User Engagement (Gamification), Enterprise Knowledge & Content Management, and various hosting models such as Cloud, SaaS, and PaaS, I am known for blending technical creativity with strategic insight. This combination enables me to develop unique, value-driven approaches that push the boundaries of AI and digital innovation.I am passionate about continuous learning, collaboration, and leading teams to success. My work spans geographies and industries, allowing me to adapt to complex challenges while driving forward-thinking AI solutions. I thrive in dynamic environments where innovative ideas can come to life.I hold a B.Tech. in Computer Science from APJ Abdul Kalam Technical University, India, and I’m always eager to connect with former colleagues, industry professionals, and like-minded innovators.Feel free to reach out if you'd like to discuss AI, GenAI, Composable Search solutions for ecommerce, digital transformation—or simply to connect.
Accenture
View- Website:
- accenture.com
- Employees:
- 407706
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Gen Ai Architect / Ai Engineering ManagerAccenture Jun 2021 - PresentNoida, Uttar Pradesh, India -
Associate ManagerAccenture Dec 2015 - Jun 2021Gurgaon, India- Technology Architect Manager- Platform Engineering Helping to build AI powered platforms CAIP, XaaS- Product Owner- Certified Cloud Solution Architect ( AWS-SAA) - SME for Social Media and Collaboration -
Technical LeadAccenture Services Private Limited, India. Aug 2013 - Dec 2015Gurgaon, India- Subject Matter Expert Social and Enterprise collaboration platforms- Innovation and capability development - Engagement architect- Platform customisation and deployment - Vendor / Product / Platform assessments- RFP support and estimations- Jive, IBM Connections, MS Team Site, LimeSurvey - Java, Nodejs, jQuery, MongoDB, MySQL -
Technology Lead (On Contract)Apple Apr 2012 - Aug 2013Cupertino, Ca- Technology Lead for JiveSBS ( OnShore Role )- Cloud to On Premise migration - Large-scale platform deployment- Managed 3 instances of Jive platforms for 3 different regions- Java/J2EE, PostgreSQL, data and application migration, community management -
Technology Lead For Jive ( Social Collaboration)Mahindra Satyam Jan 2012 - Aug 2013Bengaluru Area, India- Technology Lead for JiveSBS- Capability development ( Social and Enterprise collaboration platforms ) -
Senior Software DeveloperNvish Solutions Oct 2011 - Jan 2012Chandigarh Area, India- Senior Jive SBS Developer ( Social collaboration)- Community Migration- Worked for Gaming industry -
Senior System EngineerInfosys Technologies Ltd Dec 2007 - Sep 2011Bengaluru Area, India- Jive SBS Developer - Enterprise and Social Collaboration- Development lead for iEngage Platform
Abhishek Dwivedi Education Details
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Computer Science And Engineering
Frequently Asked Questions about Abhishek Dwivedi
What company does Abhishek Dwivedi work for?
Abhishek Dwivedi works for Accenture
What is Abhishek Dwivedi's role at the current company?
Abhishek Dwivedi's current role is Technology Architect | AI Engineering Manager | Platform Engineering | GenAI | Conversational AI | Virtual Agents | AI/ML | LLM /GenAI | Composable Commerce | Enterprise Collaboration.
What schools did Abhishek Dwivedi attend?
Abhishek Dwivedi attended Dr. A.p.j. Abdul Kalam Technical University.
Who are Abhishek Dwivedi's colleagues?
Abhishek Dwivedi's colleagues are Matteo Anedda, Melissa Ward (Assoc Cipd), Naoimh Hankey, Ganeshraman Janakiraman, Sophie Scarlett, Zithulele Mahlangu, Princess Nicole Gonzales.
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Abhishek Dwivedi
Bengaluru4gmail.com, gmail.com, navi.com, bankbazaar.com2 +918608XXXXXX
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3yahoo.com, allstate.com, collinsaerospace.com
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Abhishek Dwivedi
Bengaluru -
Abhishek Dwivedi
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