Abhijeet Kakade Email & Phone Number

Sydney, Australia

Kent Street, Sydney, Nsw, Australia, 2000

The primary job involves, Provide technical training on various Symantec Products like Symantec Enterprise Vault, Symantec Discovery Accelerator, Symantec eDiscovery, Symantec EV.cloud, Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's… Show more The primary job involves, Provide technical training on various Symantec Products like Symantec Enterprise Vault, Symantec Discovery Accelerator, Symantec eDiscovery, Symantec EV.cloud, Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various courses in various technical environments. Show less

Kent Street, Sydney, Nsw, Australia

The primary job involved, Provide technical training on various Symantec Products like Symantec Enterprise Vault, Symantec Discovery Accelerator, Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various… Show more The primary job involved, Provide technical training on various Symantec Products like Symantec Enterprise Vault, Symantec Discovery Accelerator, Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various courses in various technical environments. Show less

Kent Street, Sydney, Nsw, Australia

The primary job involved, Provide technical training on various Symantec Products like Symantec Enterprise Vault, Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various courses in various technical environments.

Bhau Patil Road, Aundh, Pune, Maharashtra, India

The primary job involved, Provide technical training on various Symantec Products like Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various courses in various technical environments.

Bhau Patil Road, Aundh, Pune, Maharashtra, India

The primary job involved, Provide technical training on various Symantec Products like Symantec Endpoint Protection (SEP), Symantec Network Access Control (SNAC), Symantec Backup Exec to Symantec Customers, Partners & Internals. Also deliver technical training to Symantec Internals on Windows Operating System Concepts and Networking. Other than the primary job, i was involved in performing UAT's (User Acceptance Test's) for various courses in various technical environments.

Bhau Patil Road, Aundh, Pune, Maharashtra, India

I Was promoted to manage a team of 6. This was the pilot batch who started the Symantec Endpoint Protection support in Pune, India. The job involved managing the team members, interviewing new employees for the support role. Setting up KPI's for the team, monitoring team SLA, Mentoring of direct reports. Handling customer satisfaction issues. Dealing with dissatisfied customers. Improvising the Endpoint Security Support process.

Bhau Patil Road, Aundh, Pune, Maharashtra, India

The job involved, telephonic technical support to SMB & Enterprise customers in EMEA, APJ & US. The customers were Storage Administrators, System administrators or Symantec Re sellers / Partners. The support involved thorough troubleshooting and assistance with of Veritas Backup exec (Versions 8.x - 11d), Disaster Recovery of Windows / Linux servers, Data restores for MS exchange, Oracle, SQL, Domino etc.

Bhau Patil Road, Aundh, Pune, Maharashtra, India

The job involved, telephonic technical support to SMB & Enterprise customers in EMEA, APJ & US. The customers were Storage Administrators, System administrators or Symantec Re sellers / Partners. The support involved thorough troubleshooting and assistance with of Veritas Backup exec (Versions 8.x - 11d), Disaster Recovery of Windows / Linux servers, Data restores for MS exchange, Oracle, SQL, Domino etc.

Powai, Mumbai, Maharashtra, India

The job profile involved, telephonic technical support to home users from the United States. Technical support was provided for Dell Hardware (Desktop Computers), The Operating System (All flavors of Windows XP). The role also involved getting the home users to assemble / disassemble the Dell hardware if required.

Pimpri - Pune, Maharashtra, India

The job profile involved, invoicing, stock keeping, managing the store workers (Man Force of 11), Hands - On experience with SAP R3 for Product entries.

Bachelor In Computer Sciences, Computer Science

Activities and Societies: Teach India, SPTM (Systematic Pune Traffic Management) Bachelor of Computer Sciences

Grade 2, Junior High/Intermediate/Middle School Education And Teaching

Activities and Societies: Athletics Kinder Garden, Grade 1 & Grade 2