Abhilash Dadige Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Working on Audi on Demand project as QA Engineer.
• Worked on Delaerware project.
• Understands project requirements, writes test cases and executes them using project management tool – JIRA and Test Rails.
• Identifies Bugs, documents them and report them to development team to fix it.

Hyderabad, Telangana, India

• Possess experience in Manual Testing of Web application.
• Worked on Juvo Care Management project as Manual Tester.
• Understanding Project Requirements.
• Writing test cases and executing it.
• Perform different types of functional testing like Smoke, Functional and Regression testing.
• Perform installation and compatibility testing.

Hyderabad Area, India

• Providing end-to-end support to offer benefits of the plans to the participants by contacting client.
• Working on Tier II cases researching and providing resolutions to the queries raised by Front line Agents.
• Processing enrollments for the Former Employees of the client.
• Premium Billing and updating the coverage reports with the carrier.
• Handling number of team mates, assigning work to fellow colleagues.
• Ensuring the assigned work is completed in timely manner.

Hyderabad Area, India

• Managing inbound and outbound calls.
• De-escalates calls by providing friendly and courteous customer service and quick resolutions, while following proper protocol and procedures.
• Resolved issues and escalated unresolved concerns to senior staff members or management for guidance and resolution.