•Managed a team of BI and Insights Analysts in the design and implementation of proof-of-concepts (POCs) as reusable solutions.• Engaged with Pre Sales to understand requirements and engage with prospects.• Led the assessment and selection of the optimal BI tool for client needs.• Took charge of technology adoption and best practices within the Practice/Project team.• Developed a Data Retention Policy for the Data Engineering team.• Collaborated cross-functionally with stakeholders from marketing, sales, finance, and operations to comprehend business requirements and deliver data-driven solutions.• Conducted regular performance reviews and offered mentorship and guidance to team members to nurture professional growth and development.Project – Telecom Industry| Nov 2022 - Present• Maintaining robust relationships with senior leadership, discerning their evolving needs, and delivering client value through BI solutions.• Overseeing the creation of comprehensive documentation for BI solutions, encompassing data dictionaries, user guides, data modeling, and technical documentation.• Ensuring seamless integration of data from various sources, guaranteeing data accuracy and consistency.• Designing and developing BI Roadmaps for OneData, Churn Management, and Government DiscountProgram Projects.

Supervised a team of Business Intelligence professionals stationed in Singapore, Beijing, Japan, Dubai, and India, providing support to Finance and Commercial Leaders in utilizing data to make informed business decisions.Core responsibilities: • Engaged in Leading the efforts for a data migration project from legacy to Databricks. • Build a culture of collaboration with COE and Regional teams for BI & Analytics. • Review stakeholder engagement and lead efforts with the BI steering committee to accelerate the decision-making for investment in the right projects at the executive level. • Worked with the team to turn over the Pricing Dashboard in two weeks to support Pricing impact due to Inflation effects impacting profitability. • Increase the capability of the AR Dashboard by working with the Finance Leadership team to enhance Dashboard to make actionable insights.

Managed a team of 14 highly skilled Business Intelligence experts hailing from various capability hubs located in Singapore, India, Costa Rica, Bulgaria, and the US. The team's scope of work encompassed GTM, Sales Cycle, Plan to Pay, Channel, Renewal, and License Compliance.Core responsibilities: • Designed and maintained corporate data infrastructure to ensure compliance with decision - making• Collaborated on forecasting models, metrics, and reports for key business decisions for Sales, Marketing leadership.• Led Corporate BI initiatives across the Sales/Marketing function and being an active advocate working with WW teams.• Drove initiatives to enhance forecasting accuracy and operational excellence. - Streamlined project processes and improved stakeholder communication. • Design robust processes to increase forecasting accuracy to minimize the time for forecasting and maximize accuracy working with data science.• Ensure continuous improvements around streamlining and running the team’s work processesto achieve operational excellence and successful delivery of BI projects. It includes stakeholders communication on project progress, driving alignment on scope and projectrequirements, planning and tracking project schedules, ensuring high-quality project outputsand driving large-scale enablement processes with users of our reporting platform.

Recruited and managed a team of six members tasked with supervising, stakeholder engagement and sustaining BI operations for the Sales, Renewal, Partner, Marketing, and Internal Audit businesses across APJ region.Core responsibilities:• Led sales forecasting and process optimization efforts.• Improved forecast accuracy and designed analytical dashboards.• Represented regional requirements in global projects.• Collaborate to Develop automated BI solutions and dashboards.• Manage weekly/monthly/quarterly sales forecasting for APJ region.• Collaborate with Business Technology, Regional and Global Business process team's to achieve business solution implementation. • Identify improvement opportunities for existing local/regional processes and implement changesthat drive efficiency while migrating from OBIEE to SAP BI reporting.• Stakeholder & People management.

Responsible for leading the process definition, mapping, design, and improvement efforts of the Enterprise Business Intelligence team to deliver world-class insights.Core responsibilities: • Implemented reporting solutions, defined measurement metric frameworks, and drove user adoption activities to eliminate manual efforts to compile data and reports, standardize metric definitions, and enable efficient use of reporting for the Sales Operations and Technical Services Organizations • Strong analytical and problem-solving skills, ability to quickly grasp and implement analytical and creative problem-solving techniques • Ability to communicate effectively at multiple levels of the organization • Implementing End-to-End solutions (Designing, Development, and Testing) for new functionalities or enhancements in existing functionalities. • Expertise in determining end-user needs, and converting highly Business oriented information into a clear, concise technical view, which allows for effective development and support. • Helping teams integrate reports/generate insights/story tell patterns and performances of Sales commit/forecast/pipeline/booking numbers. • Communicate client’s business requirements by constructing easy-to-understand data and process models. • Liaise between business and technical personnel to ensure a mutual understanding of processes

Obtained a comprehensive understanding of Business Reporting and data sources required for conducting analytics and steering important business initiatives and operations. Core responsibilities: • Project Management • IT business analysis • QA and security audits • Design and build a Business Report/Dashboard

• Process transactions from the queue with a standard validation process.• Identify process improvement opportunities and conduct prioritization with stakeholders. • understand the essence of business needs and drivers by identifying the root cause, and then translating them into IT requirements. • Work with IT team to develop project scope and objectives, and communicate to all relevant stakeholders. • Support and own any operational issue within Order to Cash until issue resolution. • SFDC Queue management.

• Process transactions from the queue with a standard validation process.• Identify process improvement opportunities and conduct prioritization with stakeholders. • understand the essence of business needs and drivers by identifying the root cause, and then translating them into IT requirements. • Order Management process migration from US to India, which benefited in Global Sales support.

• Queue management• Validation of ELA agreements for processing Order/Renewal transaction • Generating quotes and data remediation efforts • Performing UAT on enhancements in Oracle and auto-booking functionality. • Ensure timely and accurate processing of transactions as per the process definition.