With over 6.5 years of experience in software development within the financial services sector, I've excelled as both a software tester and a business analyst, consistently enhancing product quality and addressing customer needs. Initially, as a tester, I collaborated closely with product owners, leveraging my attention to detail to suggest software improvements and ensure quality assurance. This role provided me with a comprehensive understanding of the software development lifecycle and the ability to bridge user expectations with technical capabilities.Transitioning to a business analyst role, I refined my skills in requirements gathering and analysis, translating client needs into actionable user stories for development teams. • My proficiency extends to UI/UX collaboration, utilizing tools like Balsamiq and Figma to guide front-end development seamlessly. • I've developed process flowcharts and worked with the back-end development to translate user requirements to solutions. Beyond technical duties, I've facilitated agile ceremonies, fostering collaboration and tracking progress, while efficiently resolving support tickets to enhance product functionality.On a personal level, I'm curious and passionate about constantly learning more about technology, domain and product management. Currently learning Dutch (A2 level).