Business Analyst
Current• Engaged in regular meetings with customers and stakeholders to understand their requirements and pain points effectively. Following the development of prototypes, facilitated additional feedback sessions to refine and iterate on the designs.• Translated requirements into comprehensive user stories for both front-end and back-end development teams, ensuring clear communication and alignment of objectives.• Collaborated with UI/UX developers by creating user flow prototypes with wireframes when necessary to guide front-end development processes.• Developed detailed process flowcharts for backend teams, integrating existing APIs and database structures to define expected system behavior.• Successfully managed backlogs for three projects by prioritizing user stories and ensuring that acceptance criteria were well-defined.• Led agile ceremonies such as daily standups, sprint refinement, planning, review, and retrospective sessions, fostering effective collaboration and progress tracking.• Reviewed support tickets, identifying and prioritizing requirements or defects to be addressed by the development team to enhance product functionality and resolve issues efficiently.