 Successfully migrated and set up Income activity from Lisbon to Bangalore in remote working and ensured no delay from offshore. Successfully migrated and set up COA activity from Paris to Bangalore in remote working and ensured no delay from offshore. Successfully maintained zero client data breach and zero incorrect cash out since day 1 post migration. Conducting regular meeting with teams to ensure concerns are addressed and feedbacks are shared with individuals on timely manner. Successfully validated and renewed process documents (SOP, RCSA, BIA and RACI) to top management within agreed timeline. Successfully reduced stakeholders escalations up to 25% by timely resolution of aged queries pertain to corporate actions events. Created employee engagement environment with various monthly team activities to ensure team is motivated while remote working

• Received monthly spot award on account of drastic reduction in toxic and non-compliant operation profile access across SGGSC. • Received appreciation from management for successfully completion of external auditing on global toxic cases.• Successfully delivered monthly payment norms training with a success rate of 98% across SGGSC and Asia region.• Successfully deployed good payment validation threshold profiles in production post UAT result.• Successfully completed the evaluation of critical payment validation profile access across operation teams for global payment tools at SGGSC level to ensure good validation profile access have been allocated to respective users.

• Managed reconciliation team and ensured that cash positions discrepancies are resolved correctly and KPI/KRA are met. • Supervising and monitoring the payment processing MT103, MT202, MT299, MT564 and MT566 with the confirmation of custodian and Bloomberg by team. • Liaising with other internal teams to resolve discrepancies/escalations and ensured that queries/concerns are being addressed.• Ensured process documents (SOP) are updated and validated by all stakeholders. Providing input into BAU and capacity plan for team.

• Successfully migrated Corporate Action (Income) Reconciliation Process from Paris to Bangalore without any delay from offshore.• Received Best Employee (monthly) award twice within the department for drastic reduction of cash breaks.

• Ensured correct updates of key CA dates for particular income event in system and processing of swift payments (MT 103, 202 and 199). • Reviewed and closed the cash positions discrepancies post discussion with internal teams, clients and custodians.

• Received best team award in payment and cash operation thrice for correct and timely processing of payments and managed BAU.• Have successfully trained new resources on all aspects of payment processing to undertake BAU.