• Creating VM’s from Proxmox panel.• Installation of OS (CentOS, Debian, Windows 2013) and configuration.• Network configuration and services.• Providing technical support on Chat, and Ticket system and solve problems related with Dedicated Servers, VPS servers, Shared hosting and Reseller hosting• Providing support to Pre-sales and technical issues customers on live chat• Managing Iptables, csf firewall and TCP-Wrappers.• Managing linux filesystem, LVM and server load.• Working on ticket board and check issues related with VPS, Dedicated servers and Shared Hosting.• Configuration and Managing of Exim, FTP, Apache, Mysql and DNS Server.• Mysql queries, database dump and restore, mysql commands.• Checking VMs backups in Proxmox, backups in R1soft.• Worked on hosting control panel: cPanel/WHM, plesk, Proxmox

 Technical support: Providing technical support for clients and solve issues related with servers, control panels, websites, emails and many more. Troubleshooting Problems: Problems related to web service such as apache, mysql, FTP, Bind, Exim, imap/POP etc.. Installations: Installing php modules, apche modules, mysql modules using easyapache, installing zendoptimizer, installing csf and apf firewal Server Monitoring: Proactively monitored and administered production and development servers remotely.  Log Monitoring: Monitoring system logs and bandwidth usage and act as per the system load to minimize the server load and maintain the server with 99.99% uptime. Ticket Boards: familiar with operating of ticket boards like kayako, also handled customized ticket board. Designed proper backup strategies. Update and interact with the clients & give suggestions to improve performance. Provide 24/7 Live-chat support, instant messaging and e-mail. Built optimized and Linux kernel and mission critical daemons with CPU optimization. Monitoring Tools: I am familiar with basic observation of various monitoring tools like Nagios. Internet concepts: Used the networking and domain tools commands like DNS stuff, IntoDNS and netstat, ping, traceroute. Acted as per these tools output and provided the satisfactory solutions/assistance to the clients. Website Error Issues: Able to handle website error issues such as (internal Server error, forbidden error) to resolve the issues on Linux Server Worked on hosting control panel: cPanel/WHM, plesk, solusvm, Direct-admin