Abhishek Gupta Email & Phone Number

Westlake, Texas, Us

Reduce cloud cost by 20%, using harness toolMaximized performance, mentoring team members and monitoring daily activities,resulting in a {20%} increase in productivity.Handling multi cloud operations in EMEA region.Reduce on-boarding time for new hire.

Redwood City, California, Us

• Recruited 18+ engineers to create the SRE team and process from ground zero.• Migrated 150+ customers (and 200+setups) from on-premise to AWS.• Defined SLI, SLO and SLA for products and continuously optimizing existing and future code to address application availability, performance, observability and security.• Developed and implemented an Observability strategy focused on Metrics, Logging, and Tracing/APM capabilities using Datadog.• Built the Incident management process using Pager duty.• Managed a follow the sun Global SRE team, of talented DevOps engineers whose focus is to keep agility and stability in balance, and constantly strive to eliminate complexity in systems we onboard / assume operational responsibility.• Maximized performance by monitoring daily activities and mentoring team members.• Implemented several solutions in the AWS cloud across SaaS paradigms; led migration of several products to AWS to reduce overall footprint and reduce total cost of ownership on infrastructure.• Performed a critical role in understanding clients strategic and programmatic needs, proposing effective solutions, and consistently providing high-level customer service.• Developed abilities to drive change to identifiable assets with no impact to service, as well as drive discipline and qualitative focus supporting our core enterprise change process.• Implemented AWS solutions using EKS,EC2, S3, EBS, ELB, RDS, Auto Scaling Groups and private link.

Austin, Texas, Us

• Automated the DB upgrade process for 36+ databases. • Testing of different cloud infrastructure component and integration testing for infrastructure component. • Testing of newly added feature and deployment and upgrade process of cloud infrastructure software components. • Improved systems with addition of new features and infrastructure.• Identified and implemented automated ‘zero’ client impact data-center failover procedures using one click run book automation. • Collaborated with other teams on best practices, including business development, customer satisfaction, data science, product research and finance.

•Provides core technical leadership in terms of contributions that have visible technical impact on key elements of the business, strategic direction, improving time-to-market, cost reduction, or unmet customer needs•Commands persuasive depth of knowledge in a key technology•Responsible for conducting appraisals, feedback and work allocations for direct reports and reviewing it for indirect reports•Responsible for career development, motivation and retention of the assigned group•Ensuring that the technical output of team is meeting the time, schedule and quality requirements of the programs•Ensuring timely quality delivery of all assigned tasks and to ensure that the overall program targets are met•Possesses the ability to relate technical issues with the business environment•Helping other team to implement Jenkins and code coverage.

Master Of Science (M.Sc.), Computer Science

Bachelor'S Degree, Computer Science