Abhishek Kumar Email & Phone Number

New Delhi, Delhi, India

New Delhi, Delhi, India

New Delhi, Delhi, India

In my current role into Apprenticeship Division, I am handling projects such as, DBT(Direct Benefit Transfer) which is announced by Hon. MInister Shri. Dharmendra Pradhan Ji. Under NAPS(National Apprenticeship Promotion Scheme), I led a pilot project in which approx 1 lac candidates are impacted with a disbursement of 40 Cr Rupees. Apart from it, I am also.

Gurugram, Haryana, India

Worked as a Process Associate in the initial days in the organization supporting sales and customer services related processes.  Catered to client and customer needs about e-commerce needs through blended outputs (call and emails).  Took follow-up with the logistics partners and handled escalations to gain customer satisfaction.  Promoted as a Customer.

Gurugram, Haryana, India

 Acted as a bridge between customers and service provider for availing personal loan services. End to end support to customers for singing a loan at nearest POS. Answered customers’ sales questions about the services related to the process.  Handling exceptions and other non-technical service-related requests.  Captured any sort of feedbacks related.

Gurugram, Haryana, India

 Working as a Team member and sales of career enhancement services and interview preparation courses. Handling calls from registered users and assist with career enhancement services matching to their aspirations and experiences. Handling different communication touch points available on TimeJobs website such as Chat, request a call back, submit a query.

Postgraduate Degree Diploma, Operations Management

Master Of Arts - Ma, Hindi Language And Literature

Bachelor Of Arts - Ba, Hindi Language And Literature