- Successfully managed digital health initiatives to improve patient care coordination.- Collaborated with cross-functional teams to develop and execute transformative strategies.- Spearheaded the integration of telehealth services, enhancing patient accessibility and engagement.- Ensured compliance with data protection regulations and maintained patient information security.

- Led the implementation and management of IT systems, including electronic health records (EHR) and practice management software, to enhance operational efficiency and data accuracy.- Coordinated and optimised administrative operations, encompassing staff management, appointment scheduling, and proactive measures to attain and exceed QOF (Quality and Outcomes Framework) targets.- Spearheaded the integration of telehealth solutions, facilitating remote consultations and improving patient access to care.- Ensured compliance with data protection regulations, safeguarding patient information.

- Managed front-of-house operations, including phone inquiries, table reservations, and accommodation bookings, ensuring exceptional customer service.- Orchestrated functions and events, maintained a clean and organised work environment, and ensured adequate stock levels to enhance overall customer satisfaction.- Trained new team members, executed end-of-day banking tasks accurately, and maintained security protocols for a smooth and secure closing process.