• Managing relationships with C Level executives and key customer stakeholders; aided in aligning Salesforce solutions with their business and IT strategy.• Leading Go To Market and Big Deal technology strategy for Partners and Fortune 500 Client Account Teams.• Collaborating with Product Management on adoption focused activities like quick start guide development, customer briefings and enablement, partner and field enablement. • Collaborating with primary and specialist solution engineers and account executives, to build and deliver Professional Services point of view for multiple sales plays. Delivered vision, solution architecture and demo assets for multiple Sales Plays in 2020.• Orchestrating and ideating technology synergy strategy, for companies going through mergers or acquisitions.• Co-Facilitated 30+ innovation, point of view and ideation workshops for multiple Salesforce accounts across multiple verticals which include retail, professional services, staffing, health care and more. Driving $1.5+ Billions of dollars in pipeline. • Designing strategic roadmaps for Professional Services & Staffing Customers to ensure alignment with their future state vision.• Partnering with internal stakeholders to develop and deploy successful license consumption strategies. • Enabling Customers on Salesforce technology by delivering multi-day and ad-hoc enablement workshops.• Supporting Global Go Live Programs**Special Project ‘21- Researched, developed, built and executed end to end technical solutions & assets for Salesforce's Outsourcing Business. Working with salesforce experts to build out reference architectures, demos, roadmaps, maturity models and value propositions pertaining to Outsourcing.‘22 Partnered with product marketing to curate demos for keynotes and demo stations at TrailheadX, World Tours and Dreamforce. Presented at Dreamforce - topic “7 Essential Dashboards for Sales Leaders”

• Designing Strategic roadmaps for Fortune 500 companies to ensure alignment with their 2020 Vision. • Working with multiple internal stakeholders to design complex demos and presentation assets as part of a sales cycle. • Collaborating with Customers to design technology adoption and configuration best practices across all Salesforce Products. • Conducted and delivered workshops and interactive programs for various customer stakeholders ranging from C level executives to IT Admins.

* Worked with Project Management and Engineering to help improve product quality and functionality, help align the product closer to customer requirements by acting as a field liaison. Promoting early access to customers aiding in 95% adoption rate and providing a feedback loop to Product Management to help improve product at a faster rate.* Built and maintained sustainable customer relationships by delivering value via new feature demos, conducting training sessions and providing product support and best practices to Platinum Enterprise Accounts in North America. Resulted in achieving 103% of my Target Quota for the year 2015 and 148% for the year 2017. * Partnered with Enterprise Customers across 3 key verticals (Telecommunication, Financial and Insurance Services) to help design transformational monitoring strategy specifically focusing on IaaS and PaaS migration. Resulted in successfully implementing production monitoring of 37+ revenue generating/consumer facing application.* Collaborated with Account Executives on product retention and expanding product footprint. Proactively, engaged with existing customers to help identify product gaps, address customer needs in terms of education, product support, and manage feature request. * Drove all technical aspects of Application Performance Management - Proof of Concept both on-site and remote; which include product installation and configuration, knowledge transfers and value demonstration.* Tailored technical demonstrations based on the customer, customer’s requirement, application environment, and infrastructure leading to Proof of Concepts.* Delivered high level product strategy and roadmap presentations to C Level Executives, conducting technical presentations to Engineers and training product End Users with varied technical and business backgrounds.* Only Sales Engineer who sold the most number of deals for the product “Application Experience Analytics” in the year 2016 -17.

As a Presales Consultant in CA, I am responsible for delivering business and technical value provided by CA's Service Assurance tools through technical demonstrations and Proof of Concepts (POC). Other responsibilities included● Working closely with technical support teams and R&D, to find solutions for prospects and customers, as well as with the Sales team on developing execution strategies.● Building and maintaining sustainable customer relationships● Provide technical assistance to premium enterprise accounts.

• Evaluating, developing, and modifying Aternity’s product based on the customer’s unique requirements and use cases. Experience in working with a wide range of customers including Health Care Service Providers, Financial Services, Government Agencies, Law and Manufacturing Firms and more• Assisting in support operations by performing triage and root cause analysis. Also, providing support for customization related requests from the customer. • Managing smaller projects and assisting in managing larger projects. Performing project planning, scheduling, and managing project resources.• Experience in conflict resolution and expectation management with internal resources and clients with varying technical backgrounds and experience.• Conducting Enablement Sessions with customers to demonstrate product value resulting in up sells. • Conducting 3-day “Customization Training Boot Camp” for 10 + Customers on a bi Quarterly basis. Coordinating and conducting internal technical training for the customization team. • Customized Aternity Frontline Performance Tool using XML to monitor 100+ applications. Experience in working with web based and thick client applications that run on desktops, VDIs or hosted on Citrix Servers. Managed end to end customization process including support and documentation.

• Evaluating, developing, and modifying Aternity’s product based on the customer’s unique requirements. • Assistance in support operations by performing triage and root cause analysis. Providing support for customization related requests from the customer. • Conduct customization training for customers and internal technical training for the customization team.• Manage smaller projects and assisted in managing larger projects(project planning, and scheduling).

• Conducted organization wide software & hardware audit of 150 Workstations within 2 weeks.• Performed Help Desk Services in a three-member team, serving 150 associates. Contributed in reducing outstanding IT requests to the lowest in two years. • Worked in a team of 2 for an organization wide rollout of 150 wired and wireless thin clients.• Sourced and negotiated quotes with international suppliers for a diverse range of parts from Horizontal Rotary Compressor to AA Batteries for Original Equipment (OE) Production Projects.• Was involved in the formulation of a 1MM Dollar Vendor Confidentiality Agreement.• Performed Cost Analysis for OE parts as a part of DENSO’s Localization/Globalization project for cost reduction. • Performed Cost Variation Analysis on raw materials, parts and finished goods. Reported the impact of exchange rates and volume variations on DENSO Australia’s profitability due to Global Financial Crisis.• Performed Benchmarking Analysis on 4 of DENSO’s group companies, to identify DENSO Australia’s strategic drivers for the year 2011-12.