Abirami Mohan Email & Phone Number

New York, NY, US

San Francisco, California, US

San Francisco, California, US

• Managing relationships with C Level executives and key customer stakeholders; aided in aligning Salesforce solutions with their business and IT strategy.
• Leading Go To Market and Big Deal technology strategy for Partners and Fortune 500 Client Account Teams.
• Collaborating with Product Management on adoption focused activities like quick start guide development, customer briefings and enablement, partner and field enablement.
• Collaborating with primary and specialist solution engineers and account executives, to build and deliver Professional Services point of view for multiple sales plays. Delivered vision, solution architecture and demo.
• Orchestrating and ideating technology synergy strategy, for companies going through mergers or acquisitions.
• Co-Facilitated 30+ innovation, point of view and ideation workshops for multiple Salesforce accounts across multiple verticals which include retail, professional services, staffing, health care and more. Driving $1.5+.

San Francisco, California, US

• Designing Strategic roadmaps for Fortune 500 companies to ensure alignment with their 2020 Vision.
• Working with multiple internal stakeholders to design complex demos and presentation assets as part of a sales cycle.
• Collaborating with Customers to design technology adoption and configuration best practices across all Salesforce Products.
• Conducted and delivered workshops and interactive programs for various customer stakeholders ranging from C level executives to IT Admins.

San Jose, California, US

* Worked with Project Management and Engineering to help improve product quality and functionality, help align the product closer to customer requirements by acting as a field liaison. Promoting early access to customers aiding in 95% adoption rate and providing a feedback loop to Product Management to help improve product at a faster rate.* Built and.

San Jose, California, US

• As a Presales Consultant in CA, I am responsible for delivering business and technical value provided by CA's Service Assurance tools through technical demonstrations and Proof of Concepts (POC). Other responsibilities.
• Working closely with technical support teams and R&D, to find solutions for prospects and customers, as well as with the Sales team on developing execution strategies.
• Building and maintaining sustainable customer relationships
• Provide technical assistance to premium enterprise accounts.

Cambridge, Massachusetts, US

• Evaluating, developing, and modifying Aternity’s product based on the customer’s unique requirements and use cases. Experience in working with a wide range of customers including Health Care Service Providers.
• Assisting in support operations by performing triage and root cause analysis. Also, providing support for customization related requests from the customer.
• Managing smaller projects and assisting in managing larger projects. Performing project planning, scheduling, and managing project resources.
• Experience in conflict resolution and expectation management with internal resources and clients with varying technical backgrounds and experience.
• Conducting Enablement Sessions with customers to demonstrate product value resulting in up sells.
• Conducting 3-day “Customization Training Boot Camp” for 10 + Customers on a bi Quarterly basis. Coordinating and conducting internal technical training for the customization team.

Cambridge, Massachusetts, US

• Evaluating, developing, and modifying Aternity’s product based on the customer’s unique requirements.
• Assistance in support operations by performing triage and root cause analysis. Providing support for customization related requests from the customer.
• Conduct customization training for customers and internal technical training for the customization team.
• Manage smaller projects and assisted in managing larger projects(project planning, and scheduling).

AU

• Conducted organization wide software & hardware audit of 150 Workstations within 2 weeks.
• Performed Help Desk Services in a three-member team, serving 150 associates. Contributed in reducing outstanding IT requests to the lowest in two years.
• Worked in a team of 2 for an organization wide rollout of 150 wired and wireless thin clients.
• Sourced and negotiated quotes with international suppliers for a diverse range of parts from Horizontal Rotary Compressor to AA Batteries for Original Equipment (OE) Production Projects.
• Was involved in the formulation of a 1MM Dollar Vendor Confidentiality Agreement.
• Performed Cost Analysis for OE parts as a part of DENSO’s Localization/Globalization project for cost reduction.

Product Strategy

Masters, Business And Information Technology

Bachelor Of Technology, Information Technology

Italian

Education record